Infor

RESPONSIBILITIES:

• Liaison with various business teams within Infor, ensuring the delivery of high-quality IT services, operating in a consultative capacity
• Ensures compliance with IT policies and procedures
• Oversees complex global project execution, delivering within deadlines and schedules.

• Provides forward thinking analysis to business problems, presenting innovative solutions and remedies.  Quickly understands the business issues and data challenges of the organization.

• Creates and manages system roadmap and executes against the roadmap.
• Ensures issues are identified, tracked, reported on, and resolved in a timely manner.
• Leads testing efforts, acting as a liaison between the business units and the developers.
• Interacts with customers and other end users of the application to determine enhancements.
• Responsible for discussing and understanding business requirements, driving solution workshops, training key users and managing client expectations on a continuous basis.
• Ability to create business process documents that capture each of the customer’s key business processes in a structured manner keeping in mind the company’s business goals \ objectives, the various functions and organization structure 
• Work with client to categorize functionality gaps (based on set criteria) between existing process and software. 
• Understand the technology stack that Infor provides as a solution in addition to the core products and work towards providing an optimal solution.
• Design configurations, enhancements, conversions and interfaces. This may include customizations and workarounds when the delivered functionality is not sufficient to meet the client's business process requirements.
• Perform system testing by developing and documenting test scenarios including scenario design with flow mapping and perform prototyping as needed.
• Should be a very good team player and should be able to work with other project members for the success of the project.

REQUIRED SKILLS AND COMPETENCIES:

• Very Analytical in thinking.

·       At least 2 to 4 years’ experience in functional/Operational/business analysis for software product development or software implementation.

·       Experience in supply chain domain (warehouse management) as Functional/Operational would be added advantage.

• Collaborates on and documents requirements/changes throughout the software development life cycle

• Strong verbal and written communication skills; ability to communicate well with users (all levels), developers, and other business owners
• Ability to effectively facilitate team meetings, delivering informative, well-organized presentations.
• Strong business analysis skills – requirements gathering, documentation (requirements and technical), process mapping, etc.
• Provides domain knowledge/product knowledge to development and QA teams and as a subject matter expert.
• Exhibits innovation in the development of methods or approaches to solve design issues and development challenges
• Participate in the design and coordination of user acceptance tests
• Ensure that requirement and design documents are appropriately distributed, reviewed, discussed, modified, and ultimately approved.