General information

United States
Job ID

Description & Requirements

We are seeking a highly motivated and detail-oriented Collections Specialist to join our team! Candidates will be responsible for working directly with our clients to reconcile open account balances in the system.

A Day in The Life Typically Includes:

  • Contact customers to gather information related to the payment and resolution of account receivables
  • Use analytical skills to assess, escalate, and report accounts or account issues
  • Prepare account receivable documentation and reports
  • Document quality information that details customer communications
  • Collaborate with internal and external stakeholders

Required skills:

  • Previous experience in collections
  • Previous experience in customer service
  • Internal and external communication skills including written, verbal, presentation, and active listening
  • Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship

Preferred Qualifications:

  • Experience with Microsoft Excel (specifically pivot tables and vlookups)

About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

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Infor Values:

Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies—such as value creation, integrity, responsibility, free speech, and toleration—we encourage one another to take initiative and to challenge the status quo.


We have a relentless commitment to a culture based on a business philosophy called Principle Based Management™ (PBM™). Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. 

Equal Opportunity Employer, including disability and protected veteran status. This employer uses E-Verify.  Please visit the following website for additional information: