Infor

We are seeking a highly motivated and detail-oriented Collections Specialist to join our team! Candidates will be responsible for working directly with our clients to reconcile open account balances in the system.

A Day in The Life Typically Includes:

• Contact customers to gather information related to the payment and resolution of account receivables
• Use analytical skills to assess, escalate, and report accounts or account issues
• Prepare account receivable documentation and reports
• Document quality information that details customer communications
• Collaborate with internal and external stakeholders

Basic Qualifications:

• Previous experience in collections
• Previous experience in customer service
• Internal and external communication skills including written, verbal, presentation, and active listening
• Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship

Preferred Qualifications:

• Experience with Microsoft Excel (specifically pivot tables and vlookups)