Infor

The Functional Consultant position is an integral part of the Infor Global Delivery Services (GDS) organization, which deliver customizations, systems analysis, training, and client support for Infor M3 customers around the world. We are subject matter experts of our Infor M3 product suite, capitalizing on our industry knowledge to efficiently provide our customers solutions to enhance their business processes. Whilst our technology is the enabler and vehicle for achieving business benefits, the quality and experience of our consultants are key differentiators.

Infor is looking for motivated, creative and enthusiastic (Senior) Business Consultants with in-depth knowledge in one of more of the following industries: Manufacturing, Distribution, Food and Beverage and/or Fashion. 

You will be responsible for delivering business process and application consulting services which include process design, application configuration, testing, client training on Infor software, technologies and tools in accordance with standard implementation methods. Developing ongoing, successful business relationships with clients and for providing clients with "industry best practice" recommendations is also an important part of your role.

Key Responsibilities

• Provide consultative guidance and assistance in a professional and organized manner directly to customers within the ERP M3  area.
• Develop functional/technical solution & configuration that matches client requirements and design specifications
• Participate in full life cycle client facing implementation projects, including information gathering, analysis, design, implementation, testing and go live processes relating to Infor M3 application
• Work within project teams to develop functional/technical solution & configuration that matches client requirements and design specifications
• Establish, execute and monitor implementation plan within Infor M3 suite or technology
• Add value to customer projects by using the know-how about Infor solutions and implementations derived from practical experiences.
• Provide customers with integration and industry expertise as well as “best practice” recommendations; act as an advisor to Infor customers regarding best practices and how to configure their Infor solution for making their processes and way of working more efficient.
• Provide in depth application and business consultation in targeted processes.
• Design and configure efficient client business solutions.
• Develop and execute test plans.
• Perform testing of software configurations and customer solutions.
• Provide training to client’s key and end users.
• Achieving engagement objectives.
• Provide regular internal project reports when required.
• Be a team player, form a relationship with the customer at all levels and also be able to drive a problem through to resolution

Basic Qualifications

• Consulting experience 
• Full lifecycle Implementation experience using M3 or equivalent software is highly desired
• Prior ERP implementation and/or configuration experience in Sales, Manufacturing, Logistics OR Finance and at least in one industry segment: Manufacturing, Distribution, Food and Beverage, Fashion
• For the Finance Consultant, he/she will need to have an in depth understanding of Finance business processes including GL, AR, AP, Fixed Assets and/or costing
• Excellent data and information researching skills and be enthusiastic about contributing to team projects.
• Well-developed IT skills
• Experience in a project orientated environment
• Bachelor’s degree or equivalent. This position requires a degree in Information Systems, Computer Science, Informatics, Supply Chain Management, and/or Finance. 
• Fluent written and spoken French and English is mandatory
• Good interpersonal skills for internal and external communication.
• Willingness to travel