الوصف والمتطلبات
The Data Analyst uses data to drive the creation of analytic content that supports business initiatives, provides insights into the efficacy of programs and processes, ensures alignment to goals/KPIs, tracks progression towards those goals, and leverages that completed analytic content to identify areas of success and concern for the customers we serve. This is done by developing industry-specific knowledge and forming productive partnerships that position the Data Analyst as a valued partner that is committed to our customer’s success and functions as an extension of the customer’s team.
JOB RESPONSIBILITIES:
- Deliver high-quality, well-documented, actionable analytic content suitable for business use
- Partner proactively with team members to understand requirements, document wireframes and release high quality data products
- Ask to learn about project outcomes and KPIs to understand what success looks like
- Build relationships and deliver value within the team
- Participate in the design, development, testing and release efforts for new dashboards and enhancements to existing dashboards
- Write UAT plans
- Understand data quality & compliance process considerations
- Ensure adherence to defined standard process and formats for data and visualization
- Leverage company-standard tools (including Jira) to provide visibility to progression of projects
- Understand existing reports and ad-hoc queries and respond to users requests
EDUCATION & EXPERIENCE:
· Bachelor’s Degree or equivalent business experience
· 2 or more years of dashboard design or development experience
- Demonstrated experience in problem solving and project management
· Experience initiating and driving projects to completion with minimal guidance
SKILL ReQUIREMENTS/PREFERENCES:
- Data visualization skills including dashboard development experience using Business Intelligence reporting tools
- Microsoft skills including SQL, Excel, and PowerPoint
- Understanding of data and reporting concepts
- Organizational skills, attention to detail and commitment to creating high quality deliverables
- Communication and interpersonal skills in a multicultural environment with the ability to interface with other team members
- Analytical skills and business knowledge with the ability translate data into insights
- Requirements, documentation and wireframing abilities
- Ability to solve problems
- Ability to build relationships virtually within a team
- Creative problem solver who takes ownership of their responsiblities
- Ability to prioritize and proactively identify value-add activities
preferred skills & KNOWLEDGE:
- Working knowledge of marketing, sales, professional services, and customer success business processes
- Ability to contribute to team culture in a distributed/remote environment