General information

Remote Location
Job ID

Description & Requirements

About Infor

Infor delivers end-to-end ERP and strategic edge applications that are integrated and delivered in a multi-tenant cloud. We believe that customers need industry-specific solutions and that one size does not fit all.

We are proud to serve more than 68,000 companies worldwide. Infor is a standalone subsidiary of Koch Industries, Inc., which has annual revenues of over $110 billion.

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Position Summary

A Sales Manager (Account Manager) is responsible for software sales to achieve both company and personal quotas. Responsibilities include developing pipeline that provide leads, managing of assigned accounts, and understanding customers’ business issues and design strategies. This individual has advanced knowledge of the Hospitality products and wide latitude for independent actions. Willingness to travel to client site is required.

Your Responsibilities Include

90%       Responsible for generating revenue for assigned territory and accounts:

o   Focus is on the following product set:

o   PMS - Infor HMS Cloud

o   SCS – Sales & Catering

o   EzRMS – Revenue Management

o   HPO (Pricing Software)

o   Use formal professional selling practices and tools

o   Nurture the customer by providing value added solutions

o   Contribute to Strategic and Tactical decisions about Marketing and Selling strategies

o   Serves as key point of contact for assigned customers

o   Maintenance of the internal CRM system

o   Building and maintaining  networks within the industry

10%       Other duties as assigned

Knowledge and Skills, You Bring to the Organization

  • BS/BA in business or equivalent combination of education, training and experience
  • Knowledge of Hospitality products and how to apply them to solving business problems 
  • Knowledge of the hospitality business
  • Hospitality industry knowledge and the ability to articulate how to solve predefined business issues using Infor products and services
  • Knowledge of hotel budget cycle and technology
  • Must have an active directory of contacts to leverage existing client relationships

Other Key Skills & Abilities

  • Strong interpersonal and communication skills: writing, editing and presenting
  • Ability to present technical concepts in a clear manner to customers
  • Ability to resolve complex problems
  • Required to work well with the entire Sales team, Consulting, Services, Customer Support Group, Development, Marketing and Sales Management
  • Ability to develop strategies, and execute
  • Language: German & English required

What’s in it for you?

At Infor, we are highly invested in the success of our people. We strive to make Infor a great company to do business with—and an awesome place to work. We recruit passionate people, cultivate an inclusive work environment, and encourage volunteerism in our communities.

Infor Values:

Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies—such as value creation, integrity, responsibility, free speech, and toleration—we encourage one another to take initiative and to challenge the status quo.


We have a relentless commitment to a culture based on a business philosophy called Principle Based Management™ (PBM™). Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.