Infor

We are looking for a highly motivated person, with an eye to detail, analytical skills, and a willingness to learn and contribute in HR processes continuity, improvement and automation.

HR Shared Service Representative with fluent written and spoken English will join our new HR Shared Service Center Team in Mexico City to support HR policies and processes serving as first line of support for employees, managers and HR Business Partners with HR related inquiries.

A Day in The Life Typically Includes:

• Manage full process related to employee lifecycle (hire-to-retire) in the region.
• Maintain accurate records of employees on the HR system including any changes to employment terms & advising the relevant departments.
• Create/update process guides on a regular basis.
• Create standard & ad hoc reports as necessary.
• Support standardization and automation projects on HR processes across different countries.
• Initiate and implement process changes and automations across HR processes.
• Participate in projects related to improving efficiency and work quality.

Basic Qualifications:

• Experience working in a HR Support or HR Administration Shared Services role.
• Experience managing entire process related to employee lifecycle (hire-to-retire).
• Full proficiency in English.
• Computer literacy (including Microsoft Office).

Preferred Qualifications:

• HR Shared Services experience supporting North America and Latin America.
• Experience in process mapping and optimization.
• Experience working in a Knowledge Centered Service role.

Location: Montes Urales Norte 505, Col, Lomas de Chapultepec, Miguel Hidalgo, 11000 Ciudad de México (hybrid role – 3 days per week in the office).