Infor

Basic Qualifications:

• Strong command of the English language to effectively articulate complex ideas in simple terms to customers.
• Exceptional interpersonal and customer service/orientation skills.
• Experience range: 2-4 years’ work experience and knowledge of PC’s, networks and hardware troubleshooting.
• Exceptional interpersonal and customer service/orientation skills.
• Working knowledge of current Windows and Linux operating systems and their associated tools and file structures.
• Proficiency in basic Microsoft applications (Word, PowerPoint, Excel)
• Industry knowledge: Understanding of fast food and/or POS restaurant operations and systems.
• Advanced problem solving and analytic skills
• Able to both multi-task and manage priorities effectively.

Preferred Qualifications:

• with Point of Sale, restaurant, or fast-food work environments and terminology.
• Working knowledge of computer system networking topologies, troubleshooting and tools, including TCP/IP, O/S command line utilities, DHCP vs fixed IP addresses, and subnet masks.