General information

United States
Remote Location
Job ID

Description & Requirements

The Channel Account Manager will identify, recruit, engage and develop new, qualified channel partners to fill micro-industry and geography coverage gaps and drive incremental revenue for the Process and Distribution business unit for Small Medium Sized Businesses (SMB).  This is a high priority and highly visible opportunity to expand the Process and Distribution ecosystem.


 A Day in The Life Typically Includes:

  • Determining number and type of channel partners needed to cover the market through market research and partnering with the Channel Management team.
  • Researching and identifying potential partners.
  • Qualifying and screening for fit and interest.
  • Delivering a compelling business proposition.
  • Leading the initial joint business planning process.
  • Negotiating Partner agreements.
  • Helping partner personnel build enthusiasm for the offering, as well as expertise and pipeline.
  • Assisting new partners through all onboarding activities, including training, certification and closing the first few deals
  • Transitioning new partners to their assigned channel account manager when fully ramped.
  • Maintaining a pipeline of qualified prospective partners.


Required Skills:

  • Ability to negotiate partner agreements.
  • Possess an understanding of how to drive business and marketing with and through the partner ecosystem.
  • Ability to influence partner program/channel program design, development, and execution experience.
  • Consistent top performer who has progressed in your career.
  • Communication, negotiation, and relationship-building skills.
  • Organized and able to manage a large pipeline of prospective partners.


  Preferred Qualifications:

  • ERP partner recruitment experience highly desired, specifically for Process & Distribution Industry.
  • Partner business planning experience.
  • Bachelors or Masters in Business, Marketing or related field.
  • Experience in business development, sales, customer success, marketing, or management consulting.
  • Willingness to travel.

Key Performance Metrics:

  • Time to revenue
  • New partner pipeline and revenues to quota
  • Percent of applications accepted
  • Percent of new partners active
  • Recruitment funnel ratio

Location:  Alpharetta, GA, St. Paul, MN, Dallas, TX, Greenville, SC

About Infor: 

Infor delivers end-to-end ERP and strategic edge applications that are integrated and delivered in a multi-tenant cloud. We believe that customers need industry-specific solutions, and that one size does not fit all. We are proud to serve more than 65,000 companies worldwide. Infor is a standalone subsidiary of Koch Industries, Inc., which has annual revenues of over $115 billion. For more information visit

Infor Values:

Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies—such as value creation, integrity, responsibility, free speech, and toleration—we encourage one another to take initiative and to challenge the status quo.


We have a relentless commitment to a culture based on a business philosophy called Principle Based Management™ (PBM™). Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. 

Equal Opportunity Employer, including disability and protected veteran status. This employer uses E-Verify.  Please visit the following website for additional information: