General information

Taguig City
Job ID

Description & Requirements

The Business Analyst is responsible for analyzing architecture and technology issues encountered in the integration of an output management application with an ERP system delivered as a SaaS or on-premise solution. As a member of an ERP development team, the Business Analyst is responsible for reporting and following up on detected issues with other development teams until resolution. He coordinates the maintenance updates and release of new features and functions of the output management product to dependent teams, stakeholders, and the release management. The position involves close interaction with product management, product architects, developers, quality assurance and technical writers. The Business Analyst is expected to possess a hands-on understanding of the ERP business processes, document output and reporting.

A day in the life typically includes:

  • Plan and coordinate all activities in the support, maintenance and delivery of the output management solution.
  • Provide regular updates and reports of progress to stakeholders and management.
  • Initiates quality assurance testing of the integrated solution with the development team when updates are deployed
  • Conduct testing of the solution and analysis of issues detected.
  • Document detected issues and provide necessary information to the responsible development team.
  • Keep track of reported issues and follow up with responsible teams.
  • Prepare all process and documentary requirements for the release of maintenance fixes and feature updates of the output management solution.
  • Coordinate with Release Management on the product release and delivery of the solution.
  • Conduct regular meetings with stakeholders, management and development team representatives to inform of progress and any impediments, align expectations and priorities and facilitate decision making.

What you will need:
Basic Qualifications:

  • Candidate must possess at least Bachelor's Degree, Computer Science/Information Technology, Engineering or equivalent
  • At least 3 years of working experience in the related field
  • Experience working within a large, cross-regional development organization
  • Very good English communication skills
  • Assertive and able to communicate clearly and effectively
  • Knowledgeable in ERP Business process
  • Knowledgeable in output management application. 
  • Knowledgeable in Software Development Life Cycle
  • Knowledgeable in Agile Development Methodology
  •  Software Quality Assurance
  • Test Management using HP Quality Center
  • Defect Tracking using Jira or similar tool

What will you out ahead?

Preferred Qualifications:

  • Financial ERP business processes

About Infor

Infor delivers end-to-end ERP and strategic edge applications that are integrated and delivered in a multi-tenant cloud. We believe that customers need industry-specific solutions and that one size does not fit all.

We are proud to serve more than 68,000 companies worldwide. Infor is a standalone subsidiary of Koch Industries, Inc., which has annual revenues of over $110 billion.

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Infor Values:

Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies—such as value creation, integrity, responsibility, free speech, and toleration—we encourage one another to take initiative and to challenge the status quo.


We have a relentless commitment to a culture based on a business philosophy called Principle Based Management™ (PBM™). Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.