Infor

As an Ecosystem Operations Manager, Senior you would be responsible for overseeing the operational aspects of a company's ecosystem, including Partner Manager Development, Partner Go To Market (GTM) development, and overall ecosystem growth.

A Day in The Life Typically Includes:

• Working cross functionally to support the development of global Go to Market strategy with Ecosystems focus.
• Provide leadership to Global Partner Sales (Resell & Services) teams and act as trusted advisor to Ecosystem leadership team.
• Responsible for the design of the overall Ecosystem rhythm of the business - including working cross functionally to embed Ecosystems into forecasting, QBR's, Annual planning and partner business planning.
• Support Infor Sales leaders by helping partner adoption of Infor Sales methodologies e.g. MEDDPICC, mutual action plans.
• Responsible for Partner & Partner manager coverage models, Ecosystem Partner manager performance reporting and provide recommendations to maximize sales productivity.  Collaborate with internal teams including Sales Operations, Marketing, Go to market strategy, Enablement
• Establishing metrics and KPIs to measure the success of ecosystem operations and using data-driven insights to make informed decisions for continuous improvement.
• Working closely with sales, marketing, product, and other teams to align ecosystem strategies with broader company objectives.
• Support the development and deployment of Partner Manager education programs that drives a world class Partner Manager experience that delights our partners and customers.

Basic Qualifications:

• Experience in a sales operation’s role.
• Experience analyzing data, preparing and delivering presentations, conducting research, and solving data issues.
• Project management experience.

• Experience with Salesforce in business process design, transformation and/or implementation.
• Experience with partner/ecosystem roles, understanding of how an ecosystem operates.
• Experience with analytical and problem-solving challenges utilizing and applying design thinking principles.
• Experience in facilitating workshops and leading cross-functional teams.