Infor

Duties and Responsibilities

• Assist the realization of business benefits for clients

• Participate in full life cycle client facing implementation projects as part of an Infor Project team.

• Work closely with client stakeholders to assess the fit between the Infor’s prescriptive SCP functionality and business processes and the customer’s requirements / objectives.

• Lead the information gathering and design process for a client implementation; including the development of functional design documents, to create leading edge solutions that meet the customer’s objectives

• Use consulting skills, business knowledge and package solution expertise to configure the required functionality and business process in a client business environment

• Provide training to client’s key and end users in software functionality and business process

• Support the customer in the development and execute of test plans

• Provide thought leadership and become a trusted advisor to our clients and establish and maintain relations with all project stakeholders, including C-level management and directors

• Lead working sessions to understand client business requirements

• Provide regular internal reports on the status of projects

Software experience required

Detailed knowledge of the Infor SCP business solution or any other Advanced Planning Solutions across the following areas

• Demand Planning

• Supply Planning

• Production Scheduling

• Integrated Business Planning

Knowledge, Skills and Experience

• Formal customer facing consulting experience as part of a software implementation team or internal software support team

• Reliability and deadline-driven approach

• Strong organizational skills & time management skills

• Strong oral and written communication that effectively articulates complex ideas.

• Ability to work independently and as a part of a team but also self-motivated

• Team player with the ability to build strong peer and interpersonal relationships.

• Excellent problem solving and analytic skills.

• Willingness to travel on short notice.

• 8+ year experience working in the Process industry, with a preference of Food & Beverage or Distribution

• Good understanding of cloud services, software platforms and technical architecture