General information

United States
Remote Location
Job ID

Description & Requirements

Solutions Architect – 

Cloud based Solutions / Customer Success

REMOTE US (EST or CST) 25% travel

Who is Infor?

Infor delivers end-to-end ERP and strategic edge applications that are integrated and delivered in a multi-tenant cloud. We believe that customers need industry-specific solutions and that one size does not fit all.

We are proud to serve more than 68,000 companies worldwide. Infor is a standalone subsidiary of Koch Industries, Inc., which has annual revenues of over $110 billion.

For more information visit

Position Summary

The Solutions Architect will work within the GT Nexus Professional Services group primarily ensuring customer success and value using Infor GT Nexus product suite. As a trusted customer advocate, the Solutions Architect will help our clients understand best practices around our cloud-based solutions and how to migrate their existing business processes to our solutions.

Solution Architects must possess excellent technical and business consultative skills in order to create client intimacy and to act as a trusted advisor. This position requires excellent project management, organizational and problem-solving skills. The ideal candidate will be comfortable interacting

with customers, leading teams, and driving business process and technical work streams.

A Day In the Life…

  • Conduct and lead business and technical design workshops around diverse customers’ complex global Supply Chain processes to create highly scalable, sustainable solutions following GT Nexus best practices
  • Understand and connect customers’ existing business processes and technology to craft the “to be” GT Nexus solution and develop a transition plan to create measurable business value
  • Be a leader on a team of technical and business analysts and engineers, foster a productive team environment, leverage diverse views to encourage innovation, and mentor team members to ensure their success and growth
  • Capture and share best practice knowledge among GT Nexus PSO community
  • Ensure customers’ business requirements are fully understood, documented, communicated and acted upon

Basic Qualifications

  • 7-10 years+ working in Supply Chain-related or SaaS-related field in increasingly responsible roles
  • Previous experience implementing software using a software development lifecycle (SDLC) implementation model
  • Strong familiarity with EDI and XML message formats
  • Working knowledge of SAP, Oracle and/or other ERP systems a plus
  • Experience working with Transportation Management Software

What Will Put You Ahead?

  • Bachelor’s degree in technical or business field, Master’s degree a plus
  • Possess a strong natural sense of curiosity, be self-motivated, self-disciplined and passionate about international business and commerce
  • Demonstrated ability to think strategically about business, products and technical challenges
  • Ability to effectively build relationships, promote a collaborative and team environment and influence others
  • Possess executive speaking and presentation skills – white board, small and large group presentations.

Infor Values:

Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies—such as value creation, integrity, responsibility, free speech, and toleration—we encourage one another to take initiative and to challenge the status quo.


We have a relentless commitment to a culture based on a business philosophy called Principle Based Management™ (PBM™). Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. 

Equal Opportunity Employer, including disability and protected veteran status. This employer uses E-Verify.  Please visit the following website for additional information: