General information

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Description & Requirements

The Senior Business Analyst with 8 to 10+ years of HCM Domain Experience is responsible for leading the elicitation, analysis, documentation, and management of business and functional requirements.

The Senior Business Analyst will work closely with stakeholders to understand business needs and identify process improvements, while also translating business requirements into functional specifications and user stories. This role requires excellent communication, stakeholder management, and analytical skills, as well as a deep understanding of Manufacturing processes and systems.

Key Responsibilities:

  • Requirements Elicitation: Facilitate requirements elicitation sessions with stakeholders to gather business requirements and translate them into functional specifications and user stories.
  • Requirements Analysis: Analyse business requirements to identify process improvements and make recommendations for solution design.
  • Requirements Documentation: Document business and functional requirements in a clear and concise manner, using tools such as use cases, user stories, and process flows.
  • Requirements Management: Manage the requirements backlog, ensuring that all requirements are prioritized, tracked, and updated throughout the project lifecycle.
  • Stakeholder Management: Build strong relationships with stakeholders to understand their business needs and ensure that their requirements are accurately captured and delivered.
  • User Story Creation: Write clear, concise, and testable user stories in Gherkin format that can be used to guide the development of software solutions.
  • Requirements Workshops: Facilitate requirements workshops with stakeholders to ensure that all requirements are well understood and accurately captured.
  • Solution Design: Collaborate with solution architects and technical teams to ensure that the solution design meets business requirements.
  • Testing: Support the testing team by providing detailed functional and business requirements, ensuring that all requirements are adequately tested before deployment.
  • Business Process Reengineering: Identify opportunities for process improvements and lead the reengineering of business processes to streamline operations and improve efficiency.


  • Bachelor's degree in Computer Science, MBA or a related field.
  • A minimum of 8 to 10 years of experience in business analysis, with a focus on HCM (Human Capital Management).
  • Strong knowledge of HCM processes and systems.
  • Experience writing user stories and requirements documentation in Gherkin format.
  • Excellent verbal and written communication skills, including the ability to facilitate requirements workshops and presentations.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Certified Business Analysis Professional (CBAP) certification is a plus.
  • Functional Design and experience of working with Agile methodologies (product development)
  • Worked on at least one complete end to end implementation project in HCM/HealthCare products.
  • Nice to have: Infor HCM or any HCM products knowledge.
  •  Excellent knowledge in HR process an added advantage.

About Infor

Infor delivers end-to-end ERP and strategic edge applications that are integrated and delivered in a multi-tenant cloud. We believe that customers need industry-specific solutions and that one size does not fit all. We are proud to serve more than 68,000 companies worldwide. Infor is a standalone subsidiary of Koch Industries, Inc., which has annual revenues of over $110 billion.

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Infor Values:

Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies—such as value creation, integrity, responsibility, free speech, and toleration—we encourage one another to take initiative and to challenge the status quo.


We have a relentless commitment to a culture based on a business philosophy called Principle Based Management™ (PBM™). Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.