General information

Consulting Services
Job ID

Description & Requirements

Driven. Passionate. Innovative. Our Infor Managed Services consultants provides break-fix on customizations, systems analysis, and client support for Infor customers across the Americas, Europe, and Asia Pacific regions. We are subject matter experts of our Infor product suite, capitalizing on our industry knowledge to efficiently provide our customers solutions to enhance their business processes.

Infor Managed Services (IMS) team in Manila is looking for Consultants with in-depth knowledge in one of more of the following industries: Financial, Manufacturing, Distribution, Food and Beverage, Fashion and/or Equipment Service and Rental (ESM&R), Supply Chain Management. If hired, you will be responsible for ensuring world class managed services support for IMS clients worldwide.

A Day in The Life Typically Includes:

As an Infor Managed Services consultant for Infor ERP Products, the candidate will be required to perform the following:

Develop strong functional consulting skills surrounding Infor applications (and related third party) technologies and tools to support product customizations, modifications and related consulting/training activities.
Responsible for analyzing and interpreting client requirements, drafting functional descriptions and/or programming specifications as required
Analyze customers' business requirements objectives; develops business processes to meet customers' business needs. Model to-be business processes in the Infor application. Document and communicate the planned use of the Infor application
Work as an integral part of the Global IMS delivery team – recommending innovations and process improvements that will make overall deliver more efficient

What You Will Need:

  • At least 2 to 3 years of work experience.  
  • Bachelor's Degree in Computer Science or other related field.
  • Perform troubleshooting and work with different clients. 
  • Ability to verbally present complex concepts and technical information to a non-technical audience in a clear and concise manner. 
  • Willing to work on US shift. Provide on-call support on weekends and holidays.

What Will Put You Ahead?

  • At least 2-3 years of work experience in Java/JavaScript Languages, Database (SQL, WinSQL), programming, application development. Bachelor's Degree in Computer Engineering, Computer Science, Information Technology
  • Knowledgeable in process analysis, design, and documentation
  • Excellent communication, presentation, organizational, and planning skills
  • Flexible to work on US, EMEA and/or APAC shifts when necessary but will be primarily working on US shift. Willing to provide on-call support on weekends and holidays.

About Infor

Infor delivers end-to-end ERP and strategic edge applications that are integrated and delivered in a multi-tenant cloud. We believe that customers need industry-specific solutions and that one size does not fit all. We are proud to serve more than 68,000 companies worldwide. Infor is a standalone subsidiary of Koch Industries, Inc., which has annual revenues of over $110 billion.

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Infor Values:

Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies—such as value creation, integrity, responsibility, free speech, and toleration—we encourage one another to take initiative and to challenge the status quo.


We have a relentless commitment to a culture based on a business philosophy called Principle Based Management™ (PBM™). Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.