General information

Consulting Services
Job ID

Description & Requirements

This position is an integral part of the Infor Professional Services organization. Infor Services is a global organization with end-to-end accountability for optimizing the value of our customers' Infor investments. Comprising more than 5,300 professionals who currently support customers in 168 countries, we bring deep product and technical expertise, extensive industry experience, and the full force of Infor's resources to the task of making our customers outrageously successful.

From initial deployment and day-to-day optimization to big picture thinking and proactive strategizing, Infor Services provides the depth and breadth of experience necessary turn vision into reality.

To strengthen our ERP Industrial Manufacturing Competence Center in the Central Region, we are looking for a motivated, creative and enthusiastic Consultant.

You will be responsible for delivering business process and application consulting services which include process design, application configuration, testing, client training on Infor software, technologies and tools in accordance with standard implementation methods. Developing ongoing, successful business relationships with clients and for providing clients with "industry best practice" recommendations is also an important part of your role.

Key Responsibilities:

• Provide consultative guidance and assistance in a professional and organized manner to customers within the ERP Industrial Manufacturing area.

• Participate in full life cycle client facing implementation projects, including information gathering, analysis, design, implementation, testing and go live processes relating to Infor applications, working as part of an Infor project team.

• Add value to customer projects by using the know-how about Infor solutions and implementations derived from practical experiences.

• Provide customers with integration and industry expertise as well as “best practice” recommendations; act as an advisor to Infor customers regarding best practices and how to configure their Infor solution for making their processes and way of working more efficient.

• Design and configure efficient client business solutions.

• Develop and execute test plans.

• Perform testing of software configurations and customer solutions.

• Provide training to client’s key and end users.

• Achieving engagement objectives.

• Provide regular internal project reports when required.

• Be a team player, form a relationship with the customer at all levels and also be able to drive a problem through to resolution.

Key Requirements/Experience:

• Bachelor’s or Master’s degree.

• A successful candidate will have experience either as ERP Consultant at a software / IT services & consulting firm or as “ERP Key User” / Business Process Owner in the manufacturing industry.

• Excellent spoken and written German and a good knowledge of English.

• Product knowledge, preferable of Infor LN

Business process change knowledge in one of the following areas is highly desired:  machine building industry, series / single / variable manufacturing, mechanical engineering

• Ability to forge a strong relationship with the customer, and become trusted advisor

• Ability to present to all levels and lead a customer workshop, extracting the required information.

• Reliability and deadline-driven approach.

• Strong organizational skills & time management skills.

• Strong oral and written communication that effectively articulates complex ideas.

• Ability to work independently and as a part of a team but also self-motivated.

• Team player with the ability to build strong peer and interpersonal relationships

Infor Values:

Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies—such as value creation, integrity, responsibility, free speech, and toleration—we encourage one another to take initiative and to challenge the status quo.


We have a relentless commitment to a culture based on a business philosophy called Principle Based Management™ (PBM™). Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.