General information

Country
United States
City
Remote Location
Job ID
42408
Department
Infor Consulting Services
Experience Level
ASSOCIATE
Employment Status
FULL_TIME
Workplace Type
Remote

Description & Requirements

Infor is seeking an Application Consultant with experience in hotel and/or casino hotel operations and group sales/event management. Consultants are tasked with configuring, training, and implementing our property management system. This role is part of our North America services team, which assists Infor in expanding its products within the hospitality industry while delivering exceptional service.


A Day in the Life Typically Includes:

  • Manage all aspects of on-site training and installation of Infor Hospitality software applications, including Sales & Catering software
  • Conduct standardized training courses using Infor training documentation
  • Provide on-site transitional support for software installation go-live
  • Provide timely communication of project status to the customer and Infor
  • Adhere to the project schedule, including flights, training, meetings, conference calls, etc.
  • Assist in creating and updating installation and training documentation
  • Maintain superior product knowledge and complete product competency certification

Basic Qualifications:

  • Hotel/casino experience, including front desk, operations, night audit, etc.
  • Bilingual in English/French at professional/business level
  • Experience in hotel/casino operations with exposure to housekeeping, accounting, sales, catering and/or revenue management
  • Experience with PC operations, Microsoft Windows Operating Systems, and Microsoft Word and Excel applications
  • Experience as a face-to-face trainer in small groups
  • Ability to travel 75% of the time – must have or be able to obtain a valid U.S. passport and driver’s license
  • Must be able to travel without restrictions throughout North America

Preferred Qualifications:

  • Undergraduate degree or equivalent experience in hospitality, hotel operations, or business
  • Experience with training documentation



 Remote (Dallas, TX; St. Paul, MN; and Alpharetta, GA)


About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. 
For more information visit www.infor.com 

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

At Infor we value your privacy that’s why we created a policy that you can read here.

This employer uses E-Verify. Please visit the following website for additional information: www.kochcareers.com/doc/Everify.pdf
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