General information

Country
Philippines
City
Taguig City
Job ID
42612
Department
Information Technology

Description & Requirements

A Junior IT role supporting Windows Servers. The team resolves user issues and manages the HCL BigFix application and infrastructure and deploys software and security patches to all endpoints. The role is based in Manila with no requirement to travel other than to the Infor office as required. 

What You Will Need?
Basic Qualification:
• Familiarity with Windows operating systems
• Basic understanding of network technologies, especially TCP/IP networks
• Effective interpersonal / communication abilities
• Work effectively as part of a team to achieve common goals
• Basic understanding of how to manage IT support incidents
• Willingness to adhere to the principles of PBM
• Willingness to learn new skills and ability to develop new capabilities in a timely manner


What Will Put You Ahead?
Nice to have:
• Appreciation of responsible working practices when working with servers
• Ability to diagnose and resolve problems with Windows systems would be useful
• Familiarity with the importance of patching systems and applications
• Interest in Systems Management tools and technologies would be helpful
• Some interest in software deployment / scripting / automation
• Ability to write concise and easy to understand documentation would be a bonus
• Some analytical ability and capability to develop accurate and concise reports 

A Day In A Life Typically Includes:
• Maintenance and Support of Windows Servers by managing and resolving IT Sysadmin-related Tickets in association with users or application / business owners
• Managing and maintaining our Systems Management environment 
• Patching and Vulnerability Management
• Supporting all users of our Systems Management application 
• Hardware asset management using our CMDB
• New server builds and server operating system upgrades (on-prem and cloud)
• Building and deployment of software packages for our Server / Workstation environment
• Supporting the Tier1 Sysadmin group in the carrying out of their tasks
• Participation in IT projects
• Creating / Updating team documentation 


About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. 
For more information visit www.infor.com 

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

At Infor we value your privacy that’s why we created a policy that you can read here.

Back to job list