General information

Country
Tunisia
City
Tunis
Job ID
42328
Department
Development
Experience Level
MID_SENIOR_LEVEL
Employment Status
FULL_TIME
Workplace Type
Hybrid

Description & Requirements

The Infor Decision Analytics and Science (IDEAS) team is responsible for setting the AI/ML strategy at Infor. Our industry-specific Augmented Intelligence (AI) solutions suite in Asset, Forecast, Inventory, Customer, Pricing, People, and Operational Intelligence domains provides rapid and measurable value to enterprise customers. To advance the integration of our AI solutions with diverse ERP systems, IDEAS is looking for an Integration Lead to oversee the integration of AI solutions with all Infor CloudSuites. This pivotal role demands both strategic leadership and technical expertise. Your contributions will be instrumental in crafting highly automated, robust, reusable, explainable, user-friendly, and self-serviced algorithmic solutions that can be swiftly deployed and managed at scale.

A Day in The Life Typically Includes:

  • Manage non-science technical resources for Birst, widgets, workspaces, in-context apps, and Mongoose app.
  • Prioritize and assign support tasks based on established processes to address customer needs effectively.
  • Act as the primary point of contact for escalated issues and complex customer support matters.
  • Develop and implement upskilling programs and training for team members and across the customer organization.
  • Manage and support the implementation of changes and production updates related to integration for customer-facing assets.
  • Participate in design discussions for customer widget changes and coordinate with the solution template team.
  • Ensure timely updates and approvals for solution templates, managing significant changes and maintaining alignment with project requirements.



What will You Need: 

  • Strong programming skills in Python, R, or Scala and data-querying skills in SQL and/or PySpark, etc.
  • Effective communication and leadership skills, with experience in upskilling and team development.
  • Knowledge of deep learning algorithms with frameworks such as TensorFlow, PyTorch, or Keras. 
  • Proven experience in technical integration, project management, and customer support.
  • Effective verbal and written communication, and presentation skills to explain difficult technical topics to everyone from scientists to engineers to business partners. 
  • Bachelor’s degree in computer science, Engineering, or a related field (Master's preferred).
  • Good English Knowledge.

What will put You Ahead: 

  • Strong knowledge of Birst, widgets, workspaces, in-context apps, and\or Mongoose app.

  • Expertise in Infor OS including ION, API Gateway, Data Fabric and Document Management.
  • Familiarity with Infor and other ERPs across different industry segments. Familiarity with agile methodologies and Kanban processes.
  • Experience in developing real-world ML models for time series, clustering, classification, regression, etc. using statistical techniques. 

About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. 
For more information visit www.infor.com 

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

At Infor we value your privacy that’s why we created a policy that you can read here.

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