General information

Country
India
State
Telangana
City
Hyderabad
Job ID
45017
Department
Sales

Description & Requirements

We are seeking a Contact Data Analyst Principal within Sales Operations team, responsible for analyzing and improving the health and coverage of contact-level data across all customer and prospect accounts. They will play a crucial role in ensuring the accuracy, completeness, and strategic use of contact data. This position involves deep analysis of contact data across various go-to-market (GTM) segments, industries, and regions, helping to drive insights that improve data health and coverage.

The analyst will be responsible for developing dashboards and reports that highlight data gaps, underrepresented job titles, and enrichment priorities. They will collaborate closely with the Reporting Team, to stay aligned and provide actionable insights that guide enrichment efforts. Additionally, they will identify data hygiene issues and recommend cleanup processes to maintain high-quality contact data.

Key Responsibilities:

  • Perform in-depth analysis of contact data across various GTM segments, industries, and regions.
  • Develop dashboards and reports showing data health, gaps, and coverage.
  • Highlight underrepresented job titles and recommend enrichment priorities.
  • Collaborate with the Account Data Analyst to align reporting.
  • Provide insights to prioritize and guide enrichment efforts.
  • Provide regular updates on the progress of acquisition initiatives.
  • Identify data hygiene issues and recommend cleanup processes.
  • Present findings to stakeholders across multiple teams.

Requirements:

  • Proven experience as a Data Analyst, preferably with a focus on Salesforce (SFDC) data.
  • Strong proficiency in Salesforce (SFDC) and familiarity with ZoomInfo or other contact enrichment platforms is a plus.
  • Excellent analytical and problem-solving skills with a keen attention to detail.
  • Proficiency in Excel and data visualization tools.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Strong communication skills, both written and verbal, with the ability to present complex data insights to non-technical stakeholders.
  • Experience with data clean-up initiatives.

Benefits:

  • Competitive salary and performance incentives.
  • Opportunity to take part in a high-impact contact data project.
  • Career growth opportunities within a dynamic and diverse team.
  • Flexible work environment with cutting-edge tools and resources.


About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. 
For more information visit www.infor.com 

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

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