General information

Country
India
State
Telangana
City
Hyderabad
Job ID
43757
Department
Customer Support
Experience Level
MID_SENIOR_LEVEL
Employment Status
FULL_TIME
Workplace Type
Hybrid

Description & Requirements

Systems Engineer, Senior

Hyderabad

Position Summary

 

As Systems Engineer for the LX Enterprise Resource Planning (ERP) system and related technologies, you are responsible for maintaining environments, preparing product builds, developing and maintaining tools and installation testing. You will work within a multidisciplinary development team in close collaboration with other systems engineers, software engineers, architects and business analysts. You will also mentor team members and provide best in class service to internal development and support teams.

A Day in the Life Typically Includes:

·       Operations monitoring of internal support and development environments on premise and in cloud.

·       Management of activities like Application and OS User Management, Job Management requests, monitoring restarts and working on Disk Space.

·       Infor LX and IBM i Tech stack component installation.

·       Perform regular system health checks and backup restore tests.

·       Product license key management.

·       User and Product Security Management.

·       Patch application for ERP applications and extensions.

·       Preparation of documentation for installation and administration of the product and tools.

·       Continuous development of application knowledge in the product suite, technical environment, and technologies.

·       Adherence to standards and keep abreast of tools and standard operating procedure updates.

·       Documentation and maintenance of detailed procedures (work instructions).

·       Cross training and mentoring staff.

·       Willingness to take on other projects and responsibilities, as necessary.

·       Taking initiative in the investigation and implementation of new techniques and tools to improve Infor software delivery and Development infrastructure.

 Basic Qualifications

  • 5+ Years experienced IBM i (AS400) Systems Engineer with prior experience in an IT related role.
  • Prior experience working with WebSphere application console.
  • Experience troubleshooting IBM i (AS400) messages and application issues, etc.
  • Comfortable working in a multi-platform environment blending IBM i and Windows servers.
  • Analytical, accurate, and result driven.
  • Proficiency in English (both verbal and written).
  • Excellent problem-solving skills.
  • Minimum 7 years related experience with a Bachelor or Master technical degree, preferably Computer Science or other technical education.

Added Advantage

  • Prior engineering experience on IBM i using any of the following technologies; RPGLE, CLLE, Java, DB2 or SQL
  • etc.
  • Project Management or leadership skills

About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. 
For more information visit www.infor.com 

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

At Infor we value your privacy that’s why we created a policy that you can read here.

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