General information

United States
Job ID

Description & Requirements

The ideal candidate will become well versed and knowledgeable about all the functional aspects of the CloudSuite Portal application. This person will assist the Product Manager in capturing the various requirements received from product teams, create documentation, help answer questions about current functionality, as well as help in validating new functionality as it is rolled out.

A Day in The Life Typically Includes:

·       Have a thorough understanding of the application and its functionalities

·       Attend meetings with the Product Management and help capture new requirements that come in

·       Create documentation for the new and existing features of the application

·       Answer questions that come in via the support channel

·       Assist the QA team as needed in validating new features, help recreate bugs, etc.

·       Assist the QA team with product certifications as needed

Required Skills:

·       Bachelor's degree in Computer Science or equivalent experience.

·       Ability to understand a computer system from the point of view of the user of that system

·       Ability to work well in a team setting

·       Experience working with web applications

·       Experience in creating documentation based on the current functionality of the application

·       Ability to effectively manage multiple competing priorities

Preferred Qualifications:

·       REST API experience

·       Experience in test planning, test case documentation and testing

·       Good SQL skills

·       Cloud provisioning, cloud automation, or any other type of cloud or virtual machine experience

Location:  Greenville, SC (hybrid)

About Infor

Infor delivers end-to-end ERP and strategic edge applications that are integrated and delivered in a multi-tenant cloud. We believe that customers need industry-specific solutions and that one size does not fit all.

We are proud to serve more than 68,000 companies worldwide. Infor is a standalone subsidiary of Koch Industries, Inc., which has annual revenues of over $110 billion.

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Infor Values:

Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies—such as value creation, integrity, responsibility, free speech, and toleration—we encourage one another to take initiative and to challenge the status quo.


We have a relentless commitment to a culture based on a business philosophy called Principle Based Management™ (PBM™). Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. 

Equal Opportunity Employer, including disability and protected veteran status. This employer uses E-Verify.  Please visit the following website for additional information: