General information

Remote Location
Consulting Services
Job ID

Description & Requirements

Infor Managed Services – Manila
Infor Managed Services (IMS) Manila is a department under Global Delivery Services (GDS) offering a subscription model which provides customer a sustainable and cost-efficient service of a client’s specific process or function. IMS-Manila acts the primary service provider for any non-standard requirements of Infor ERP Products. IMS-Manila provides world-class service excellence through following ITIL standards set across all Managed Services clients worldwide.

Driven. Passionate. Innovative. Our Infor Managed Services consultants provides break-fix on customizations, systems analysis, and client support for Infor customers across the Americas, Europe, and Asia Pacific regions. We are subject matter experts of our Infor product suite, capitalizing on our industry knowledge to efficiently provide our customers solutions to enhance their business processes.

Infor Managed Services (IMS) team in Manila is looking for Consultants with in-depth knowledge in one of more of the following industries: Financial, Manufacturing, Distribution, Food and Beverage, Fashion and/or Equipment Service and Rental (ESM&R), Supply Chain Management. If hired, you will be responsible for ensuring world class managed services support for IMS clients worldwide.

Essentially Duties

As an Infor Managed Services consultant for Infor ERP Products, the candidate will be required to perform the following:

  • Develop strong functional consulting skills surrounding Infor applications (and related third party) technologies and tools to support product customizations, modifications and related consulting/training activities.
  • Responsible for analyzing and interpreting client requirements, drafting functional descriptions and/or programming specifications as required
  • Analyze customers' business requirements objectives; develops business processes to meet customers' business needs. Model to-be business processes in the Infor application. Document and communicate the planned use of the Infor application
  • Work as an integral part of the Global IMS delivery team – recommending innovations and process improvements that will make overall deliver more efficient

Basic Qualifications

  • Candidate must possess at least a Bachelor's Degree in Computer Engineering, Computer Science, Information Technology, Computer Information Systems, or equivalent.
  • At least 3-5 years of experience specializing in the implementation of large ERP software packages such as Syteline, Netsuite, SAP, Oracle, or JD Edwards is an advantage.
  • Must have experience with full cycle ERP implementations related to Finance (AP, AR, GL) and Supply Chain Management (Requisition, Sourcing, Contract Management, Procurement, Invoice Matching, and Inventory Management)
  • Functional knowledge in Human Resource, Financial or Supply Chain process
  • Advanced problem solving and analytic skills.
  • Functional experience in the functional and/or technical area of the products
  • Good English communication skills
  • Assertive and able to communicate clearly and effectively
  • Flexible to work on US, EMEA and/or APAC shifts when necessary.

Preferred Qualifications

  • 3-5 years of work experience using Java
  • Web based technologies – XML, HTML and JavaScript 
  • Experience in ERP business processes
  • Can do SQL and database queries
  • Have designed and implemented a working solution for a complex business process.

About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. 
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Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law.

At Infor we value your privacy that’s why we created a policy that you can read here.