General information

Country
Philippines
City
Remote Location
Department
Information Technology
Job ID
37175

Description & Requirements

Position Summary:

The Training and Enablement Specialist is critical to Infor IT’s data strategy of building a data-driven culture across all of Infor. This role will be responsible for establishing the T&E foundation to advance the usage and adoption of Infor’s data and analytics. The role will be reporting under the Data Frameworks Team from the IT-Data Management and Analytics (IT-DMA) group. IT-DMA’s vision is for Data Democratization, empowering every Inforian to make data-driven decisions.


A Day in The Life Typically Includes:

 

Implement the training and enablement strategy including building learning assets and learning journeys
Proactively monitor customer adoption and engagement metrics for IT-DMA’s analytical solutions
Proactively provide recommendations to improve adoption by working closely with business data owners and various IT teams 
Routinely provide reports and surface findings to key stakeholders and drive continuous improvement in usage and adoption
Partner with Enablement and Education Programs teams to align on global enablement initiatives
Ensure training materials are up-to-date and stored and maintained in a central repository
Manage the team’s internal training calendar
 

 

 

What You Will Need:

Basic Qualifications:

 

EDUCATION:

Minimum 2 years work experience in enablement or education roles

Bachelor’s degree preferred

REQUIRED SKILLS

Prior experience in training and enablement, sales, or delivery/implementation/consulting roles

Excellent communication, presentation, and interpersonal skills in a multicultural environment with the ability to interface with Executives, Business Users and IT Leaders and Developers

Ability to influence and build relationships virtually across multiple functional areas (Sales, Marketing, Services, Product and Technology, HR, etc.)

Data-driven, problem solver and strategic thinker

Self-motivated and able to handle tasks with minimal supervision

Resilient and adaptable to change

 

 

 

What Will Put You Ahead?

Preferred Qualifications:

 

 

  Experience in a data analyst or business intelligence role or passionate in data, analytics and dashboards

Familiarity with data visualization tools such as Domo, Tableau, Birst, Power BI, etc.

Experience in working at a Software/SaaS company with working knowledge of marketing, sales, professional services, and customer success business processes

 


About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. 
For more information visit www.infor.com 

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law.

At Infor we value your privacy that’s why we created a policy that you can read here.