General information

Country
Philippines
City
Manila
Job ID
44310
Department
Development
Experience Level
MID_SENIOR_LEVEL
Employment Status
FULL_TIME
Workplace Type
Hybrid

Description & Requirements

A Senior Business Analyst specializing in the Supply Chain Execution (SCE) module plays a critical role in maintaining and enhancing ERP functionality to support efficient warehouse, logistics, and distribution operations. This role serves as a bridge between business users and technical teams, ensuring that system capabilities align with operational needs. The analyst is responsible for system troubleshooting, developing functional specifications, and testing enhancements.


A Day in The Life Typically Includes:

  • Design and implement solutions and add new features. Optimizing and enhancing business processes in areas of Supply Chain Execution.
  • Collaborate with colleagues and cross-functional teams to translate business requirements into technology solutions that meet the needs of our customers.
  • Monitor, troubleshoot, and resolve day-to-day issues in the Infor M3 Supply Chain Execution module.
  • Respond to urgent issues, debugging errors, checking logs, and coordinating fixes.
  • Meet with business stakeholders to gather requirements for a new feature or process change.
  • Write functional specifications and work with developers to ensure accurate implementation.
  • Documenting functional and technical solutions, including detailed net change documentation.
  • Participate in testing activities, logging issues, and validating fixes

Basic Qualifications: 

  • Minimum 5 years of experience as a Business Analyst or in a similar role, ideally within ERP or Supply Chain Management systems.
  • Strong analytical and problem-solving skills. Creative and critical thinking skills, with the ability to design thoughtful, effective, and detail-oriented solutions to complex business challenges
  • Ability to translate business needs into technical solutions and vice versa.
  • Strong working knowledge of SQL; able to write and interpret queries for data analysis and issue investigation.
  • Excellent communication and documentation skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
  • Solid understanding of the Software Development Life Cycle (SDLC); including requirements gathering, testing, deployment, and support.
  • Experience with issue tracking and project management tools such as JIRA or similar platforms
  • Willing to work onsite at least three days per week

Preferred Qualifications: 

  • Experience with Agile development methodologies, such as Scrum or Kanban.
  • Capable of analyzing and understanding source code across various programming languages.



About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. 
For more information visit www.infor.com 

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

At Infor we value your privacy that’s why we created a policy that you can read here.

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