General information

Country
Philippines
City
Manila
Job ID
43412
Department
Development
Experience Level
MID_SENIOR_LEVEL
Employment Status
FULL_TIME
Workplace Type
Hybrid

Description & Requirements

The Business Analyst is responsible for analyzing architecture and technology issues encountered in the integration of an output management application with an ERP system delivered as a SaaS or on premise solution. As a member of an ERP development team, the Business Analyst is responsible for reporting and follow up of detected issues with other development teams until resolution. He coordinates the maintenance updates and release of new features and functions of the output management product to dependent teams, stakeholders and  the release  management. The position involves close interaction with product management, product architects, developers, quality assurance and technical writers. The Business Analyst is expected to possess a hands-on understanding of the ERP business processes, document output and reporting.

A Day in The Life Typically Includes
  • Plan and coordinate all activities  in the support, maintenance and delivery of the output management solution.
  • Provide regular updates and report of progress to stakeholders and management.
  • Initiates quality assurance testing  of the integrated solution with the development team when updates are deployed
  • Conduct testing of the solution and analysis of issues detected. 
  • Document detected issues and provide necessary information to the responsible development team.
  • Keep track of reported issues and follow up with responsible teams.
  • Prepare all process and documentary requirements for the release of maintenance fixes and feature updates of the output management solution.
  • Coordinate with Release Management on the product release and delivery of the solution.
  • Conduct regular meeting with stakeholders, management and development team representatives to inform of progress and any impediments, align expectations and priorities and facilitate decision making.

What You Will Need?
  • Candidate must possess at least a Bachelor's/College Degree , Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent. 
  • At least 3 to 5 years working experience in the related field 
  • Experience working within a large, cross- regional development organization
  • Very good English communication skills
  • Assertive and able to communicate clearly and effectively 
  • Working knowledge in the ff.  
  • ERP business processes
  • ○ Output management application
  • ○ Software Development Life Cycle
  • ○ Agile Development Methodology (Scrum and Kanban)
  • ○ Software quality assurance
  • ○ Test management using different Quality Assurance tool
  • ○ Defect tracking using JIRA or similar tool

What Will Put You Ahead?
  • Has experience in the following:
  • Financial ERP for manufacturing and distribution process
  • Candidate can also be a graduate of non-IT/Engineering related course but with Financial ERP process knowledge and technically inclined.


About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. 
For more information visit www.infor.com 

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

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