General information

Job ID

Description & Requirements

Business Analyst will work closely with stakeholders to understand business needs and identify process improvements, while also translating business requirements into functional specifications and user stories. This role requires excellent communication, stakeholder management, and analytical skills, as well as a deep understanding of Manufacturing processes and systems.

The Senior Business Analyst with 8 to 10+ years of HCM Domain Experience is responsible for leading the elicitation, analysis, documentation, and management of business and functional requirements.

Key Responsibilities:

  1. Requirements Elicitation: Facilitate requirements elicitation sessions with stakeholders to gather business requirements and translate them into functional specifications and user stories.
  2. Requirements Analysis: Analyse business requirements to identify process improvements and make recommendations for solution design.
  3. Requirements Documentation: Document business and functional requirements in a clear and concise manner, using tools such as use cases, user stories, and process flows.
  4. Requirements Management: Manage the requirements backlog, ensuring that all requirements are prioritized, tracked, and updated throughout the project lifecycle.
  5. Stakeholder Management: Build strong relationships with stakeholders to understand their business needs and ensure that their requirements are accurately captured and delivered.
  6. User Story Creation: Write clear, concise, and testable user stories in Gherkin format that can be used to guide the development of software solutions.
  7. Requirements Workshops: Facilitate requirements workshops with stakeholders to ensure that all requirements are well understood and accurately captured.
  8. Solution Design: Collaborate with solution architects and technical teams to ensure that the solution design meets business requirements.
  9. Testing: Support the testing team by providing detailed functional and business requirements, ensuring that all requirements are adequately tested before deployment.
  10. Business Process Reengineering: Identify opportunities for process improvements and lead the reengineering of business processes to streamline operations and improve efficiency.


  1. Bachelor’s degree in computer science, MBA or a related field.
  2. A minimum of 8 to 10 years of experience in business analysis, with a focus on HCM (Human Capital Management).
  3. Strong knowledge of HCM processes and systems.
  4. Experience writing user stories and requirements documentation in Gherkin format.
  5. Excellent verbal and written communication skills, including the ability to facilitate requirements workshops and presentations.
  6. Strong analytical and problem-solving skills.
  7. Ability to work independently and as part of a team.
  8. Certified Business Analysis Professional (CBAP) certification is a plus.
  9. Functional Design and experience of working with Agile methodologies (product development)
  10. Worked on at least one complete end to end implementation project in HCM/HealthCare products.
  11. Nice to have: Infor HCM or any HCM products knowledge.
  12.  Excellent knowledge in HR process an added advantage.

About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. 
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Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law.

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