General information

Country
India
State
Telangana
City
Hyderabad
Job ID
41592
Department
SaaS

Description & Requirements

Dev Ops Eng associate working in 24x7 support operations proactively with many stakeholders involved, Attending standup calls,
Communicate with customers, partners and vendors as part of the daily operation issues and maintenance windows over concierge portal and other support options.
Follow the protocols & process on the incidents, change management requests and adhere to SLAs.
Need to work on user case studies as per the products & customers we support internally.
Need to work on automation as per the requirements.
willing to work in any shift (24x7) and including public holidays.

Responsibilities:
24x7 operations - supporting Multiple Products internally and manage customers in 24x7 model.
Work on the infrastructure availability, patching, migration, up-gradation, data base backup, security.
Work as Cloud & DevOps activities on applications provisioning, monitoring, availability, patching, user & change management, license management and database management.

Basic Qualification:
AWS cloud, programing skill like python & devops skill.
Windows Administration, Linux Administration, Programming skills, Technical & Communication Skills.
Good to have additional skills like Python, CF, Terraform, BI Tools, Amazon Web Services, Automation skills, AI & ML, Data Science

Preferred qualification:
AWS cloud, programing skill like python & devops skill.
Windows Administration, Linux Administration, Programming skills, Technical & Communication Skills.
Good to have additional skills like Python, CF, Terraform, BI Tools, Amazon Web Services, Automation skills, AI & ML, Data Science.

About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. 
For more information visit www.infor.com 

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

At Infor we value your privacy that’s why we created a policy that you can read here.

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