General information

Country
Philippines
City
Taguig City
Department
Development
Job ID
32709

Description & Requirements

A Day in The Life Typically Includes:
Works as part of a cross-functional team to perform change requests.
Provides operations support from a wide variety of client organizations and external groups and perform the necessary support required to resolve issues
This position operates in a 24x5x365 environment, weekend work is required
Successfully completes training requirements based on career development plan and assists in the development and training of others
Performs other duties as assigned

What You Will Need?
Basic Qualifications

  •  At least 3 years of experience in an organization with a high availability 24x7, mission critical operations environment
  • Nice to have AWS knowledge.
  • Scripting knowledge - PowerShell
  • Formal education and experience in Computer Information systems (or related field) and customer service
  • History with customer service-related positions or experiences
  • Must have a high degree of technical knowledge to understand the environment.
  • Ability to effectively present information and respond to questions from other departments and from all levels of the organization
What Will Put You Ahead?
Preferred Qualifications

  • Windows operating system experience, working with variety of hardware configurations.
  • Working knowledge of technology including but not limited to WebSphere, Active Directory, databases and operating systems
  • Thrive in an energetic, mission critical environment

Infor Values:

Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies—such as value creation, integrity, responsibility, free speech, and toleration—we encourage one another to take initiative and to challenge the status quo.

 

We have a relentless commitment to a culture based on a business philosophy called Principle Based Management™ (PBM™). Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. 


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