General information

Country
United States
City
Remote Location
Job ID
43692
Department
Marketing
Experience Level
DIRECTOR
Employment Status
FULL_TIME
Workplace Type
Remote

Description & Requirements

The Director of Community oversees the strategy, development, and management of the new Infor online community platform, including its growth, engagement, moderation, and overall user experience, essentially acting as the leader of the community team and ensuring it aligns with the organization's goals.

A Day In the Life Typically Looks Like:
  • Defining the vision and goals for the community platform, including target audience, engagement metrics, and key initiatives.
  • Overseeing the creation, curation, and moderation of content on the platform, ensuring quality and alignment with community guidelines. 
  • Implementing strategies to attract new users and encourage active participation within the community. 
  • Developing programs and initiatives to foster meaningful interactions between community members and Infor.
  • Monitoring key community metrics and analyzing user behavior to identify trends and inform platform improvements.
Basic Qualifications:
  • Previous experience platforming, designing, launching and managing a dynamic, high-growth B2B user community.
  • Previous working experience with online user community platforms and/or forums.
  • Experience working cross functionally with various stakeholders.
  • Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship.
Preferred Qualifications:
  • Masters of Arts / Science.
  • Experience working in large, highly-matrixed organizations.
US Remote: Alpharetta, GA, Dallas, TX

About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. 
For more information visit www.infor.com 

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

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