General information

Country
United Kingdom
City
Remote Location
Department
Consulting Services
Job ID
33379

Description & Requirements

This is an exciting time to join Infor with substantial opportunity for growth in the UK&I; this role offers the opportunity run and grow a UK&I consulting practice, accelerating the value experienced by clients in the Distribution and Equipment and Rental sectors.  

Key responsibilities include, developing and executing on a partner strategy, proactively managing change, developing the consulting team’s capability and capacity, managing the practice for a portfolio of projects in these sectors, forging strong relations with customers based on trust and working with clients and with Sales to grow the business.


A Day in The Life Typically Includes
  • Manage a portfolio of software implementation and upgrade projects on schedule, within budget and with high customer satisfaction. 
  • Develop and maintain strong relationships with senior business and IT personnel of customers to balance value delivery, user adoption, project scope and the technical capabilities of our solutions 
  • In conjunction with Sales and Account Management, sell high quality services projects by estimating, scoping, pricing and phasing projects and writing statements of work 
  • Participate in and deliver steering committee and other executive updates and communications, and support project management deliverables 
  • Participate in evolving our solution delivery process 
  • Hire, retain, motivate and coach a team of project managers in order to expand a high performing team. 
  • Refine and monitor the Professional Services KPI’s including Utilization, Services Revenue, Services Sales, and profit margin metrics to assess the success of the PS project teams as well as individuals 

What You Will Need
  • Proven Professional Services experience implementing enterprise software for customers 
  • Proven ability to manage professional services organizations in the enterprise software industry with a collaborative approach and strong team building skills
  • Results oriented, resilient business leader with solid understanding of account management, leading complex projects and closing issues 
  • Strong communication skills, both verbal and written 
  • Strong decision making, judgment and analytical skills 
  • Excellent stakeholder management, able to navigate relationship management and achieve a win:win
  • Demonstrates ability to effectively collaborate with cross-functional virtual teams 
  • Has experience selling, developing and negotiating statements of work for professional services 
  • Ability to travel up to 50% within region 

About Infor

Infor delivers end-to-end ERP and strategic edge applications that are integrated and delivered in a multi-tenant cloud. We believe that customers need industry-specific solutions and that one size does not fit all.

We are proud to serve more than 68,000 companies worldwide. Infor is a standalone subsidiary of Koch Industries, Inc., which has annual revenues of over $110 billion. 

For more information visit www.infor.com

Infor Values:

Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies—such as value creation, integrity, responsibility, free speech, and toleration—we encourage one another to take initiative and to challenge the status quo.

 

We have a relentless commitment to a culture based on a business philosophy called Principle Based Management™ (PBM™). Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. 


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