General information

Country
United States
City
Remote Location
Job ID
41882
Department
Alliances
Experience Level
MID_SENIOR_LEVEL
Employment Status
FULL_TIME
Workplace Type
Remote

Description & Requirements

As an Ecosystem Operations Manager, Senior you would be responsible for overseeing the operational aspects of a company's ecosystem, including Partner Manager Development, Partner Go To Market (GTM) development, and overall ecosystem growth.


A Day in The Life Typically Includes:

  • Working cross functionally to support the development of global Go to Market strategy with Ecosystems focus.
  • Provide leadership to Global Partner Sales (Resell & Services) teams and act as trusted advisor to Ecosystem leadership team.
  • Responsible for the design of the overall Ecosystem rhythm of the business - including working cross functionally to embed Ecosystems into forecasting, QBR's, Annual planning and partner business planning.
  • Support Infor Sales leaders by helping partner adoption of Infor Sales methodologies e.g. MEDDPICC, mutual action plans.
  • Responsible for Partner & Partner manager coverage models, Ecosystem Partner manager performance reporting and provide recommendations to maximize sales productivity.  Collaborate with internal teams including Sales Operations, Marketing, Go to market strategy, Enablement
  • Establishing metrics and KPIs to measure the success of ecosystem operations and using data-driven insights to make informed decisions for continuous improvement.
  • Working closely with sales, marketing, product, and other teams to align ecosystem strategies with broader company objectives.
  • Support the development and deployment of Partner Manager education programs that drives a world class Partner Manager experience that delights our partners and customers.


Basic Qualifications:

  • Experience in a sales operation’s role.
  • Experience analyzing data, preparing and delivering presentations, conducting research, and solving data issues.
  • Project management experience.

Preferred Qualifications:

  • Experience with Salesforce in business process design, transformation and/or implementation.
  • Experience with partner/ecosystem roles, understanding of how an ecosystem operates.
  • Experience with analytical and problem-solving challenges utilizing and applying design thinking principles.
  • Experience in facilitating workshops and leading cross-functional teams.

Location: Remote Based (Dallas, TX, Alpharetta, GA, Saint Paul, MN)


About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. 
For more information visit www.infor.com 

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

At Infor we value your privacy that’s why we created a policy that you can read here.

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