General information

Remote Location
Job ID

Description & Requirements

Position Summary: The Learning Program Manager role will focus on building and managing respective learning program strategy and roadmap for key learning categories (Emerging Markets, T2V professional skills & support Infor U Kickstart Program initiatives.) across multiple personas to support the transformation of skills and capabilities for employees, partners, and customers.  You will work with internal and external stakeholders, analyze data and metrics, and collaborate on insights to create, refine, and improve on learning programs. You will define and manage program success criteria and scope and priorities; then monitor programs from initiation to execution.

Close collaboration with learning stakeholders is critical to succeed in this role. Stakeholders include Industry General Managers, Learning Product Mangers, Learning Portfolio Managers, Infor partners, customers, and other Infor internal groups, including Education Services Delivery, Product Management and Engineering, Customer Support, Sales, Consulting, and more.

Key Responsibilities:

  • Drive Learning Categorical Program Strategy to serve multiple Stakeholders across the Learning Lifecycle.
  • Proactively gather and anticipate program requirements to support the strategic direction of the organization and maintain alignment with Education teams to focus on successful outcomes.
  • Effective communicate your insights and plans to cross-functional team members and leadership.
  • Analyze qualitative and quantitative data sources to understand the learner needs and their problems to ensure the right program is being developed from the outset!
  • Leverage your understanding of the key stakeholder’s business goals to drive and support comprehensive, end-to-end learning programs.
  • Partner with the respective Learning Portfolio Managers and Learning Operations teams to identify gaps in programs and make requests to close gaps in accordance with overarching program strategy.
  • Support a global workforce and customer base; Must be willing to, at times, work off hours to participate in conference calls/meetings across multiple time zones.
  • Provide on-going written and verbal status updates to key stakeholders.

Experience and Skills:

  • 3 years of relevant work experience in Program/Project/Product Management
  • Experience developing Product or Program strategies end to end.
  • Experience building strategy documents, gathering roadmap requirements, identifying key milestones, and reporting on program metrics.
  • Proven ability to influence cross-functional teams without formal authority.
  • Working knowledge of agile principles and writing user stories
  • Ability to assess the data to demonstrate goal achievement.
  • Judgement, maturity, negotiation/influence skills, analytical skills, and leadership skills
  • Lead sessions/discussions to elicit requirements for strategy setting.
  • Passion for customer, internal and partner enablement and its impact on Infor overall
  • Excellent communication (oral, written, and listening) at all levels, including senior executives, technical experts, peers, customers, partners, and employees.
  • Strong interpersonal and coordination skills

About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. 
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Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law.

At Infor we value your privacy that’s why we created a policy that you can read here.