General information

Country
United States
City
Remote Location
Department
IT Business Innovation
Job ID
36204

Description & Requirements

As a Hospitality GPS (Global Professional Services) Project Manager, you will be responsible for implementing Cloud-based solutions used by Hotels, Casinos, and Resorts to manage their day-to-day operations for Hotel Management, Sales and catering, Restaurant Point of Sales and Revenue Management.  Projects require industry-specific knowledge to effectively manage resource assignments for configuration, training, support, and technical installations. GPS Project Managers have responsibility for major accounts and multi-site product rollout. You’ll be accountable for managing the client project, ensuring that all targets and requirements are met, on schedule and within budget, while operating with minimal supervision. You’ll report to the Manager of Project Managers who will support you from project assignment to planning & execution, through to project billing and closure. These duties will be performed remotely with some travel to customer’s site and with regular client facing video conferencing expected. Other duties may include supporting the sales teams in a pre-sales capacity and the support team for post-implementation queries as needed.



A Day in The Life Typically Includes: 

Responsible for billable projects from initiation through delivery:

  • Being accountable and ensuring that projects remain on schedule and within budget and confirm projects are completed according to agreed-upon plan.
  • Keeping appropriate client and Infor resources informed of project progress, completing weekly Project Status Reports, dashboard reports, participating in weekly PM meetings and communicating appropriately with client project sponsors, client department leadership, and staff.
  • Ensuring all project resources are identified, forecasted, and staffed.
  • Completing timely and accurate client invoicing and monitors outstanding receivables.
  • Provide team leadership including: building a team, motivating staff, aligning project requirements to resource competencies, delegating work assignments and monitoring performance.

Managing the Infor Consulting business through accurate project accounting:

  • Maintaining project financial and project profitability, to include resource scheduling, revenue forecasting per project, billing reconciliations, expense report and time approval for project work, etc.
  • Providing timely and accurate updates to all internal reporting and tracking systems.
  • Ensuring all project resources are identified, forecasted, and staffed.
  • Responsible for medium to high value services work orders


Basic Qualifications:

  • Project lifecycle Project Management experience within the Hospitality Industry
  • Ability to manage small, medium up to large implementation projects.
  • Experience building relationships and client communication.
  • Experienced with Project Management tools and MS Office products.
  • Travel up to 25%



Preferred Qualifications:

  • PMP or other Project Management certification.
  • Hotel software products use or experience.
  • Demonstrated business acumen in the Hospitality Industry.
  • Bachelor's Degree, or equivalent work experience.

Remote (Dallas, TX; St. Paul, MN; and Alpharetta, GA)

About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. 
For more information visit www.infor.com 

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law.

At Infor we value your privacy that’s why we created a policy that you can read here.

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