General information

Job ID

Description & Requirements

Role:  Associate Information Developer

Location: Bangalore

Experience: 1-2 years

Education: UG/PG


We are seeking Information Developers to craft top-tier documentation that significantly enhances the performance of our modules and solutions. As part of our dynamic team of skilled information developers, you will collaborate closely with Product Managers, QA Engineers, Customer Support, Professional Services, and usability experts. Together, we aim to streamline the usability of our modules and solutions.


  • Collaborate with internal teams to gain a deep comprehension of the module and its documentation requisites.
  • Generate documentation of exceptional quality that aligns with relevant standards, caters to the target audience, and remains synchronized with ongoing development efforts.
  • Craft user interface documentation, configuration guides, release notes, instructional videos, context-based help, and controlled release documents that are precise, concise, and user-friendly.
  • Develop eLearning courses for key modules to facilitate end-users in effectively utilizing a range of application features.
  • Assess existing and potential content, focusing on reusability and single sourcing.
  • Establish and manage the information architecture for standard documentation.
  • Appraise the scope of writing projects and take ownership of prioritization, scheduling, and meeting deadlines.
  • Adhere to established style guidelines to ensure rigorous editorial standards are upheld.


·       Ability to deliver high-quality documentation, paying attention to detail.

·       Ability to quickly grasp complex technical concepts and translate them into clear and easily understandable non-technical content.

·       Excellent writing, editing, analytical, and proofreading skills in English.

·       Basic familiarity with SDLC and Documentation Development Life Cycle

·       Good to have exposure to

o   DITA Concepts

o   Video creation tools like Captivate/Camtasia

o   SharePoint/Wiki/Jira

o   IXCIASOFT CCMS, MadCap Flare, XMetal/Oxygen, or similar authoring tool

o   Any Content Management System

·       Ability to work in a team and collaborate with all levels of the organization.

·       Extremely organized, detail-oriented, and a self-starter who can work independently.

About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. 
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Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law.

At Infor we value your privacy that’s why we created a policy that you can read here.