General information

Country
India
State
Telangana
City
Hyderabad
Job ID
43699
Department
Development
Experience Level
MID_SENIOR_LEVEL
Employment Status
FULL_TIME
Workplace Type
Hybrid

Description & Requirements

Job Summary: The Technical Writer will be responsible for developing, writing, and maintaining technical documentation for enterprise applications. The successful candidate will collaborate with software developers, product managers, UX designers, and other stakeholders to ensure high-quality documentation that meets the needs of both technical and non-technical users.

A Technical Writer in the Enterprise Applications space plays a crucial role in creating clear, concise, and user-friendly documentation for complex software systems used within an organization. Here's a general job description for this role:

Job Title: Technical Writer - Enterprise Applications

Experience: 2-4 years

Location: Hyderabad

Key Responsibilities:

 Documentation Development:

·       Create and update user manuals, best practice and troubleshooting guides system guides, installation guides, API documentation, and other technical documents.

·       Develop clear, concise, and accurate technical content that is easy to understand for various audiences.

Collaboration:

·       Work closely with developers, product managers, and subject matter experts to gather information and understand documentation requirements.

·       Participate in product development meetings to stay informed about new features and updates.

Content Management:

·       Organize and maintain a comprehensive library of technical documentation.

·       Implement and maintain version control for all documentation.

User-Centric Focus:

·       Ensure all documentation is user-focused and aligned with the needs of the intended audience.

·       Conduct user testing or feedback sessions to improve the usability of documentation.

Standards and Style Guides:

·       Adhere to company style guides and industry standards for technical writing.

·       Develop and maintain documentation templates and best practices.

Tool and Technology Proficiency:

·       Utilize documentation tools and software, such as content management systems (CMS), HTML, Markdown, or XML.

·       Stay current with the latest trends and tools in technical writing and documentation.

Quality Assurance:

·       Review and edit documentation for accuracy, grammar, and clarity.

·       Ensure consistency in terminology and content across all documentation materials.

Qualifications:

·       Bachelor's degree in Technical Writing, Communications, Computer Science, or a related field.

·       Proven experience as a Technical Writer, preferably in the enterprise applications or software development field.

·       Strong understanding of technical concepts and the ability to explain them in simple terms.

·       Excellent written and verbal communication skills.

·       Familiarity with software development processes and methodologies.

·       Experience with documentation tools such as Adobe FrameMaker, MadCap Flare, or similar.



About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. 
For more information visit www.infor.com 

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

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