General information

Country
Spain
City
Barcelona
Job ID
44262
Department
Sales
Experience Level
MID_SENIOR_LEVEL
Employment Status
FULL_TIME
Workplace Type
Hybrid

Description & Requirements

The Key Account Director will be responsible for managing strategic customer relationships, driving revenue growth, and ensuring customer satisfaction within an assigned portfolio. This role is focused on expanding existing business, identifying new opportunities, and positioning Infor's enterprise solutions as the partner of choice.

A Day in the Life Typically Includes:

  • Own and grow a defined portfolio of accounts, fostering long-term strategic relationships.
  • Develop and execute account strategies that align with customer business objectives.
  • Identify upsell and cross-sell opportunities to drive revenue growth.
  • Be the primary point of contact for executive stakeholders within customer organizations.
  • Collaborate with internal teams, including sales, consulting, product, and customer success, to deliver maximum value.
  • Negotiate contracts and ensure alignment with customer needs and company goals.
  • Stay informed on industry trends and Infor’s evolving solutions to provide expert guidance.
  • Achieve and exceed assigned sales quotas and performance metrics.

Basic Qualifications

  • Native Spanish and high level of English.
  • Experienced in enterprise software sales or key account management experience.
  • Ideally experienced in one of the following industries: Manufacturing, Automotive, Distribution or Food and Beverage.
  • Proven track record of closing high-value deals above $1M+
  • Experience to build and maintain C-level relationships.
  • Experience in cloud-based ERP, SCM, HCM, Finance or related enterprise solutions.
  • Strong negotiation, communication, and presentation skills.
  • Ability to work cross-functionally and lead complex sales cycles.



    About Infor

    Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. 
    For more information visit www.infor.com 

    Our Values

    At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

    We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

    Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

    At Infor we value your privacy that’s why we created a policy that you can read here.

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