General information

United Kingdom
Remote Location
Job ID

Description & Requirements

We are looking for a Solution Consultant, Senior, to be part of a dynamic and innovative team within the MES Product organisation, establishing strong connections with the sales team. By becoming a member of this newly formed team, you will play a pivotal role by actively supporting the sales team to achieve rapid growth and significant market penetration. This position offers a unique chance to showcase your skills and contribute to the strategic direction of the company.

Your contributions will be highly visible, allowing you to have a direct impact on Infor's success. By collaborating closely with the sales team, you will have the opportunity to develop strong relationships with key stakeholders and gain valuable insights into customer needs and market trends. This collaborative environment fosters professional growth and provides opportunities to expand your knowledge and expertise.

We succeed when you succeed, and we will help and encourage you to grow, learn new skills, and take on more responsibility. We encourage you to think critically and challenge how things are done. The first couple of months will be an intense on-boarding and training program, equipping you with the knowledge and skills you need to succeed in this role.

A Day in The Life Typically Includes:

  • Engage in sales discovery calls and sales visits alongside the sales teams to gain a deep understanding of customer requirements and challenges.
  • Work closely with customers and prospects to capture and document their requirements, leading requirement gathering sessions (either remotely or on-site) to ensure we accurately understand their needs.
  • Contribute to the configuration and maintenance of our demo suites, ensuring they are up-to-date and aligned with the latest product features and capabilities. This will enable you to deliver compelling demonstrations to customers and prospects.
  • Stay up to date with the ever-evolving Infor product landscape. This knowledge will empower you to position complementary applications effectively and provide comprehensive solutions to our customers.
  • Contribute to RFx documents from prospects, showcasing our solution's value proposition and competitive advantages.
  • Collaborate with our sales teams on demand-generation activities, driving awareness and interest for Infor MES.
  • Prepare and deliver presentations and product demonstrations tailored to meet customer requirements. Your ability to showcase the benefits, value proposition, and capabilities of our solution will be key in driving customer engagement.
  • Participate in delivering internal product training sessions, sharing your knowledge and expertise with colleagues to enhance their understanding of our MES solution.
  • Provide relevant solution consulting support in marketing events and conferences. This may involve presenting at events, developing reference customers, and conducting competitive positioning and analysis.

Please note that this role will require travel to meet with customers on-site. We value face-to-face interactions and believe that building strong relationships with our customers is crucial to our success.

Basic Qualifications:

  • Familiar with MES/MOM, or you have gained experience with related applications such as OEE, QMS, EAM, WMS, SCADA, and ERP.
  • Discovery skills to identify customers' needs to develop solutions.
  • Presenting to customers or prospects, ability to engage and connect with your audience.
  • This role will require travel to meet with customers on-site. We value face-to-face interactions and believe that building relationships with our customers is crucial to our success.

Preferred Qualifications:

  • Technical background.
  • Familiarity with modern manufacturing processes.

About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. 
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Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law.

At Infor we value your privacy that’s why we created a policy that you can read here.