General information

New South Wales
Job ID

Description & Requirements

Manager, Product Management to drive enhancements of our public sector product suite but also define new investments. As a public sector Product Manager within Research & Development, you will be responsible for managing our offerings within the local, state and utilities solutions. You will act as the voice of the customer with a strong emphasis on being able to define product requirements and manage these throughout the entire product lifecycle. As a strong collaborator and networker, you will work with colleagues and stakeholders around the world to ensure successful product launches.

A Day in The Life Typically Includes:

  • This role will manage functional duties of associate product manager(s).
  • Understand the target users’ needs and business problems. Accordingly, develop short and long-range business plans for product lines consistent with market needs and corporate strategic objectives.
  • Determine the total market for the product line to justify the investment and to measure whether market share objectives are being met.
  • Gather product’s customer/market requirements from all global regions and across different customer segments and industries. Collaborate with product owners/business analysts, peers, partners/suppliers, and other stakeholders to build an idea for a feature or function.
  • Act as the representative of the business during development.
  • Ensure that Business Management has correct information at each stage in the development process to make informed Go/No Go decisions. This requires sound business acumen and economic thinking.
  • Lead the definition of the product’s customer values and competitive differentiation to be used in the development of the commercial messaging for the product launch artifacts, trade show materials, and other commercial opportunities.
  • Responsible for coordinating with Sales, Commercial Marketing, Solution Architects and Training Center.
  • This role will travel 10-15% to customers on an “as needed" basis. 

Basic Qualifications:

Preferred Qualifications:

  • Bachelor’s degree
  • Product management experience
  • Domain knowledge and experience related to asset management and billing in public sector solutions; Experience from relevant industries, markets and used to interact with customers and partners.
  • Ability to adapt and operate in a high-paced tech organization and lead by influence within a team environment to achieve objectives.
  • Presentation, leadership skills and interest to learn professional industry trends and new technologies.
  • Experience working as part of a global team and in agile software development.
  • Experience in working with Infor Hansen products and familiar with competitive products in the same domain. 
  • Familiarity with product management frameworks like Pragmatic and experience in using road mapping tools like Aha!

Location:  US Remote (Alpharetta, GA; St. Paul, MN; Dallas, TX)

About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. 
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Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law.

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