General information

Country
Philippines
City
Remote Location
Job ID
45174
Department
Infor Consulting Services
Experience Level
NOT_APPLICABLE
Employment Status
FULL_TIME
Workplace Type
Hybrid

Description & Requirements

The Operations Analyst provides comprehensive support for project administration and billing activities, ensuring accurate documentation, timely reporting, and effective coordination across Services Teams. This role also contributes to operational efficiency by identifying process gaps and recommending improvements.

Required Skills:
• Experience in project administration or operations analysis (minimum 1 year)
• Above-average proficiency in Microsoft Excel
• Strong verbal and written communication skills in English
• Ability to learn and navigate SFDC and PPM tools quickly
• Willingness to work night shifts, including Philippine holidays
• Strong analytical, multitasking, and time management abilities

Preferred Qualifications:
• Bachelor’s degree in Accounting, Business Administration, or IT
• Familiarity with statistical and database software
• Exposure to tools such as iCRM, Clarity, Salesforce, and Beeline

A Day In The Life Typically Includes
• Create and manage project structures, including task setup and EAC configuration
• Oversee billing processes and financial reporting for assigned projects
• Following up of Missing Time, Unapproved Time
• Conduct project transaction audits and WIP reviews
• Prepare credit and rebill documentation
• Collaborate with cross-functional teams to maintain project compliance and performance


About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. 
For more information visit www.infor.com 

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

At Infor we value your privacy that’s why we created a policy that you can read here.

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