Infor

The Project Director will take responsibility for formulating successful strategies to increase operational performance of Infor’s multi-million dollar multi-site/ International global rollouts. The successful candidate will need to understand customer project objectives in detail and take ownership of Infor contractual requirements defined in the Statement of Work.

This role will manage resources assigned to fulfill those requirements using Infor’s implementation methodology, lead implementation planning, control project plan and overall execution, manage and control finance of the project, develop positive relationships with all customer project stakeholders creating a high level of customer satisfaction, and help the customer realize expected benefits.

The successful candidate will have a proven experience of consulting experience, with demonstrated experience managing projects in implementing software from start to go live and beyond. The candidate must be able to work in a very dynamic environment handling multiple variable factors and resolving project issue.

Key Responsibilities

• Lead the customer and Infor project teams to achieve project scope.
• Manage the project schedule, customer expectations and quality assurance throughout the project.
• Manage all Infor resources, including third party subcontractors, which will include writing peer reviews upon completion of project for each resource. Includes addressing any performance, delivery expectations, coaching to Infor and/or client expectations.
• Track project status and communicate status to both customer and Infor organizations.
• Manage project change control procedures and update project baseline as required.
• Communicate project related organizational changes to the customer.
• Monitor and control the project budget, quality of project deliverable and project risks and communicate status of risk plans.
• Transition all project deliverables to Global Support and/or Managed Services
• Survey project stakeholders and analyse results.
• Provide feedback to Infor resources and execute procedure to release team
• Formally close project according to Infor procedures.

Key Requirements/Experience

• Fluent in both French and English
• A degree in computer science or equivalent
• 10+ years of project management experience
• Project Management experience on completion of numerous software and product implementations e.g. full lifecycle ERP implementation projects
• Business process knowledge in any of the following: F&B, Manufacturing, Distribution, Automotive or other. 
• Proven ability to perform effectively in a fast-paced, high-growth, rapidly-changing environment, working with complex projects and handling demanding customers.
• High communication and interpersonal skills 
• Possess a high degree of project planning, organizational skills, and systems integration expertise
• MS Office skills including MS Project
• Possess knowledge of the market to which they are assigned, including: industry, trends, the applicability of Infor products within the target market, and key competitors.
• Project Management Professional (PMP®) certification or equivalent is mandatory