General information

Mexico City
Consulting Services
Job ID

Description & Requirements

The Resource Manager is responsible for effectively staffing resource requests based on client-specific needs, resource skill set/goals, resource availability, resource level (i.e. manager, senior, or associate consultant), and geographical location.  The Resource Manager will work to ensure resources are staffed on time and in alignment with the goals of the resource and resource request.  

In addition, the Resource Manager is responsible for the daily management of Resource Management processes. This includes maintaining the staffing process, maintaining the resource scheduling/tracking system (Polaris), coordinating internal assignments/training for consultants in between assignments, and preparing RM reports. 

This role provides support to the Senior Resource Managers, and Managers/ Directors of Resource Management and will have no supervisory responsibilities.

A Day in The Life Typically Includes:

  •             Serve as the “go-to” resource for new hires/resources regarding questions and/or guidance..  
  •             Serve as Resource Manager for billable and non-billable staffing requests within assigned product areas or business units.
  •    Assist with the preparation and maintenance of Resource Management Reports driven from the Resource Management System (Polaris).
  •             Assist with the onboarding and integration of new hires to their teams/product areas/industries.
  •             Collaborating with business unit/practice managers to qualify resource options for open resource requests. 
  •             Work to fill any open positions on projects in order to maximize utilization and revenue.

Basic Qualifications:

  •             Prior experience preferably in a consulting or professional services firm with experience ideally in resource management and/or recruiting.
  •             Experience using specialized scheduling tools and other Microsoft applications such as Excel, Access, and Project.  
  •             Interpersonal skills with the ability to work as part of a team and execute across multiple assignments/people and tasks. 
  •            Understanding of various industries needed to successfully assist in the assessment and preparation of resources for projects in those industries.

Preferred Qualifications:

  •             Experience in a consulting or professional services firm with experience ideally in resource management and/or recruiting. 
  •             Organizational skills and attention to detail.  Flexibility and adaptability are also skills critical for success.

Location:  Mexico City - Hybrid

About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. 
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Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law.

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