General information

Job ID

Description & Requirements

Revenue Operations Technology Associate

Location: Hyderabad, India

Position Summary


At Infor, our sellers depend on having a well-defined technology infrastructure and carefully crafted strategy in place. This dedicated team plays a pivotal role globally to oversee, maintain, and optimize critical aspects of our technology stack management and deployment, content management, strategy planning, and governance. Our objective is to evolve into Subject Matter Experts for the tools we utilize including Outreach, SFDC, and Clari. Additionally, our tasks also encompass reporting on tool adoption, performance, evaluation of Go-to-Market (GTM) effectiveness and supporting enablement to provide key training and best practice. We actively contribute to the optimization and expansion of revenue-generating technology infrastructure and content distribution.

As the backbone of success for our sellers, marketing, GTM, and industry strategists, we are looking for an energetic, enthusiastic individual with a strong appetite for learning and agility in driving the ongoing success and growth of Infor. This presents a unique opportunity to make an immediate, positive impact on Infor's sales strategy from the moment you join us! Ideal candidates should be deadline driven, able to complete tasks independently, and passionate about delivering a quality experience. We offer a fantastic team culture, a breadth of learning opportunities, and excellent potential for professional growth. Join us in creating repeatable, scalable best practices and data-driven decision-making for enhanced sales productivity at Infor.

Key Responsibilities

  • Become a driving force behind revenue-generating technology infrastructure and content distribution
    • Provide expertise in various tools and platforms, e.g., Outreach, SFDC, Clari, Showpad
  • Oversee and manage critical aspects of technology infrastructure and strategy globally
    • Technology stack management and deployment
    • Content management, strategy, and governance (excluding content creation)
    • Serve as a Subject Matter Experts (SMEs) on technology solutions
  • Support various areas of the business, including:
    • Report on tool adoption, performance, GTM effectiveness
    • Provide enablement training and strategy
  • Oversee and optimize content management and distribution, including:
    • Ensure content architecture is clear, intuitive and applied consistently to all assets
    • Ensure that all assets are using consistent templates (where available) and on brand
    • Understand and apply meta-data architecture correctly to all assets
    • Manage content lifecycle – work with owners of expired assets to update or delete them
    • Provide content analytics to content owners to help them manage the portfolio of content

 Key Requirements/Experience

  • Excellent verbal and written communication skills
  • Demonstrated ability to work effectively under pressure and meet tight deadlines, taking ownership for delivery
  • Very proficient in Microsoft Office tools (PowerPoint, Word, Excel)
  • Ability to work both independently and collaboratively
  • Ability to work effectively with different cultures and geographies across multiple time zones
  • Ability to identify and offer improvement to workflow, efficiency, and quality of technical content development and editing
  • Ability to learn quickly and flexibility to move easily from document to document, project to project, and priority to priority
  • 1+ years of experience using tools such as Outreach, SFDC, Clari, Showpad
  • Experience using internal style guides and standards
  • Bachelor's degree in English, technical communication, journalism, communications, business, or a related field

About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. 
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Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law.

At Infor we value your privacy that’s why we created a policy that you can read here.