General information

Country
United States
City
Remote Location
Job ID
40912
Department
Sales
Experience Level
MID_SENIOR_LEVEL
Employment Status
FULL_TIME
Workplace Type
Remote

Description & Requirements



The Salesforce Data Domain Owner will be responsible for managing and governing the data within our Salesforce CRM system. This role involves overseeing data quality, governance, processes and policies to ensure the integrity, accuracy, and usability of the CRM data. The ideal candidate will have a background in data management, Salesforce CRM, and possess analytical and communication skills. Data Governance, Data Quality Management, Data Enrichment, Data Strategy & Architecture, Stakeholder Collaboration, and Reporting & Analytics are key KPI's.

A Day in the Life Typically Includes:

  • Establish and enforce data governance policies and procedures aligned to the Enterprise data strategy.
  • Define data standards, naming conventions, and data quality rules.
  • Ensure compliance with regulatory requirements and industry standards.
  • Monitor and maintain data quality within the Salesforce CRM.
  • Identify and resolve data quality issues, including duplicates, inconsistencies, and inaccuracies.
  • Develop and implement data cleansing processes and tools and utilize automation tooling for deduping and merging accounts.
  • Oversee data integration processes between Salesforce CRM and other systems including 3rd party data (Demandbase, HG Insights, D&B)
  • Develop and execute a comprehensive data strategy for Salesforce CRM.

Basic Qualifications:

  • Experience working in software or technology company.
  • Experience in data management with a focus on CRM systems.
  • Knowledge of Salesforce CRM and its data architecture.
  • Experience with data governance and data quality management practices.

Preferred Qualifications:

  • Experience with data governance.
  • Experience presenting to executive level customers.
  • Experience with sales processes, methodologies, and best practices in high-tech industry.
  • 4-year degree. MBA preferred.
  • Salesforce certifications (e.g., Salesforce Administrator, Salesforce Data Architect).

Location:  US Remote (St. Paul, MN, Dallas, TX, Alpharetta, GA)

About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. 
For more information visit www.infor.com 

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

At Infor we value your privacy that’s why we created a policy that you can read here.

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