General information

Job ID

Description & Requirements

JOB SUMMARY:   We are seeking a highly motivated and detail-oriented Development Support Engineer to join our growing Infor OS (Infor Operating Service) organization.  Infor OS is a foundational cloud platform that provides horizontal technology services across all of Infor’s Cloudsuites.

You would be joining a dynamic, fast-paced, cross-functional team composed of business analysts, developers, architects, product owners and quality assurance analysts delivering a portfolio of world-class products.  We offer an Agile environment in which you can work on challenging problems that that will keep you engaged and learning all the time. If you want to build beautiful software, contact us.



·       Technical troubleshooting of the Customer reported issues for the Infor OS API Gateway.

·       Collaborate with Development team to understand the functionality/issue background when needed.

·       Assist Development team with the deployments of the software in DEV environments.

·       Set up and monitor performance metrics for the production workloads.


·       An undergraduate or Master’s degree in Computer Science or an equivalent experience


·       Understanding of SOAP/Restful APIs

·       Experience with API testing using tools like Postman/Ready API.

·       Ability to quickly grasp concepts, analyze problems and provide innovative solutions.

·       Understanding of JIRA

·       Basic understanding of Databases (MSSQL/MYSQL/POSTGRESQL)

·       Experience with monitoring and logging tools like splunk, sumo logic or equivalent.


·       Working experience in AWS

About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. 
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Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law.

At Infor we value your privacy that’s why we created a policy that you can read here.