General information

Country
India
State
Karnataka
City
Bengaluru
Job ID
41587
Department
Development
Experience Level
ASSOCIATE
Employment Status
FULL_TIME
Workplace Type
Hybrid

Description & Requirements

A Day in The Life Typically Includes: 

  • Monitor application operational performance and reliability indicators. Do basic analysis to find the cause, notify the relevant teams and drive for resolution.
  • Identify/publish the required metrics to ensure visibility into all aspects of our application’s performance and stability from global/customer perspective.
  • Define SLOs specific to services/products/customers.
  • Building dashboards on Splunk and other monitoring tools, and alerts that continuously monitors the identified metrics and SLOs and reporting the Violators.
  • Provide/Document RCA analysis on the Production outages/maintenance and provide automation solution which can improve/reduce the downtime.
  • Develop automation code for infrastructure needs, testing solutions, failover solutions, failure mitigation, and much more.
  • Proactively responding to alerting, incidents and making sure alerts/dashboards are up to date.
  • Work independently and within a team to triage the production outages/maintenance and work towards the remediation of the same.

Basic Qualifications: 

  • Bachelor's degree or above in Computer Science, or related Engineering discipline.
  • Minimum 1+ year of total industry experience.
  • Minimum 6 months experience in building Dashboard/Report/Alerts in Splunk or any similar monitoring tool.
  • Minimum 3 months experience in AWS.
  • Hands on experience with any scripting language like Python.
  • Good oral and written communication skills.

Preferred Qualifications: 

  • Hands on with Linux/Windows fundamentals, Shell scripting, hardware performance tuning/scalability, mitigating issues related to networking/security.
  • Experience working with RDBMS (MSSQL, DB2), NoSQL, Caching, Queuing, knowledge on firewalls and load-balancers.

Overview

SRE team is looking for a dedicated SRE engineer who is ready to take up the challenges which is a mixture of troubleshooting, monitoring, code developing, automation, networking, tuning etc. across different layers of the application.
We are looking for engineers who can analyze, provide RCA, catch issues before it appears and develop/propose automated solutions for monitoring, performance, capacity planning, high availability and disaster response for on-prem/AWS application.
The team provides a unique opportunity to gain knowledge of Infor Nexus platform, various products & modules, along with knowledge across various teams, services (App Servers, Queueing, Caching & Data Services). This is a great opportunity to expand your technical horizons across different services/layers of the application regardless of the prior experience with the services/products.



About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. 
For more information visit www.infor.com 

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

At Infor we value your privacy that’s why we created a policy that you can read here.

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