General information

Mexico City
Consulting Services
Job ID

Description & Requirements

Infor Global Delivery Services Consultants are an integral part of the services team and play a key role in delivering consulting services for the implementation of Infor Solutions.  The Infor Delivery Services Consultant will implement and train the Infor Manufacturing and Distribution Solutions. The focus will be on client implementations in LATAM, North America and other geographical regions as required.   Delivery Services Consultants consult with the customer to appropriately configure Infor Software, deliver remote training sessions, travel to customer sites to delivery onsite training, and assist customers in the planning and adoption of the Infor solutions.   Consultant will work remotely when not traveling to customer sites. 

A Day in the Life Typically Includes:


  • Manage Infor Supply Chain (SC) Implementations remotely.
  • Manage different consulting activities i.e. Conference Room Pilot sessions, go-live support.
  • Facilitate solution discussions of primary area of expertise and own all documentation in line with SOW participation in critical phases onsite/nearshore.
  • Design solutions for customers involving SC and other associated products (ERP Integrations, Warehouse Control System (WCS) Interfaces, Transportation Management System (TMS) solutions, Labeling solutions, RFID etc.).
  • Lead Integration workshops.
  • Facilitate end-to-end development of interfaces from requirement gathering to system study, coding, testing, deploying and further enhancements.
  • Liaise with Technical teams for delivering customer’s requirements.
  • Verify / Validate solutions before delivering them to customer.

 Basic Qualifications:

  • Supply Chain experience in at least one industry segment: Healthcare, Chemicals, Financial Services, Distribution and Hospitality.
  • Experience using an ERP software in supply chain, logistics or distribution function.
  • Understanding or working knowledge of Non finance business processes including: Sales, Manufacturing, Supply chain.
  • Travel readiness 20-50%. Passport required.
  • Flexible with work hours crossing various time zones and geographies.
  • 3 days per week in the Infor Mexico City office.
  • Language requirement: Proficiency in English and Spanish.

Preferred Qualifications:

  • Experience implementing Infor S3/LN/M3 solutions or similar ERP software.
  • Certifications with Supply Chain Management, Logistics.
  • Ability to translate customer requirements and creatively configure solutions by mapping customer's business into Enterprise software.
  • Experience with building process diagrams for customers using tools like Visio, Lucid chart etc.
  • Experience conducting training classroom, in person and virtually.
  • Be able to build required documents based on Agile development methodologies.
  • Experience with data analytics using Excel and basic SQL.

Job Location:  Mexico City, MX

About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. 
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Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law.

At Infor we value your privacy that’s why we created a policy that you can read here.