General information

Mexico City
Consulting Services
Job ID

Description & Requirements

Infor Global Delivery Services Consultants are an integral part of the services team and play a key role in delivering consulting services for the implementation of Infor Manufacturing and Distribution Solutions. The focus will be on client implementations in LATAM, North America and other geographical regions as required.   The consultant will deliver implementation and both remote and on-site customer training.  Consultant will work remotely or from the Mexico City office when not traveling to customer sites. 

A Day In The Life Typically Includes:

  • Manage remotely different consulting activities i.e. Conference Room Pilot sessions, go-live support, implementation lead and support.
  • Facilitate solution discussions of primary area of expertise and own documentation in line with SOW participation in critical phases onsite/nearshore.
  • Design and deliver software solutions for customers involving Warehouse Management System (WMS) and other associated products (ERP Integrations, Warehouse Control System (WCS) Interfaces, Transportation Management System (TMS) solutions, Labelling solutions, RFID etc.).
  • Lead Integration workshops and facilitate end-to-end development of interfaces from requirement gathering to system study, coding, testing, deploying and further enhancements.
  • Liaise with Technical teams for delivering customer’s requirements.
  • Verify / Validate solutions before delivering them to customer.

 Basic Qualifications:

  • Prior Warehouse Management experience.
  • Experience using an ERP software for warehouse management.
  • Travel readiness 20-50%. Passport required.
  • Flexible with work hours crossing various time zones and geographies.
  • Work 3 days per week in the Infor Mexico City office.
  • Language requirement: Proficiency in English and Spanish.
  • Bachelor’s or Master’s degree in Information Systems, Computer Science, Informatics, Supply Chain Management, and/or Finance or equivalent experience.

Preferred Qualifications:

  • Full lifecycle implementation experience using Infor Warehouse Management or other Warehouse Management solutions.
  • Certifications with Supply Chain Management, Logistics.
  • Ability to translate customer requirements and creatively configure solutions by mapping customer's business into Enterprise software.
  • Experience with building process diagrams for customers using tools like Visio, Lucid chart
  • Experience conducting training classroom, in person and virtual.
  • Be able to build required documents based on Agile development methodologies.
  • Experience with data analytics using Excel and basic SQL.

Job Location:  Mexico City, MX office 3 days a week, home office and customer sites.

About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. 
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Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law.

At Infor we value your privacy that’s why we created a policy that you can read here.