Descripción y Requisitos
The Data Analyst uses data to drive the creation of analytic content that supports business initiatives, provides insights into the efficacy of programs and processes, ensures alignment to goals/KPIs, tracks progression towards those goals, and leverages that completed analytic content to identify areas of success and concern for the customers we serve. This is done by developing industry-specific knowledge and forming productive partnerships that position the Data Analyst as a valued partner that is committed to our customer’s success and functions as an extension of the customer’s team.
JOB RESPONSIBILITIES:
- Deliver high-quality, well-documented, actionable analytic content suitable for business use
- Partner proactively with team members to understand requirements, document wireframes and release high quality data products
- Ask to learn about project outcomes and KPIs to understand what success looks like
- Build relationships and deliver value within the team
- Participate in the design, development, testing and release efforts for new dashboards and enhancements to existing dashboards
- Write UAT plans
- Understand data quality & compliance process considerations
- Ensure adherence to defined standard process and formats for data and visualization
- Leverage company-standard tools (including Jira) to provide visibility to progression of projects
- Understand existing reports and ad-hoc queries and respond to users requests
EDUCATION & EXPERIENCE:
· Bachelor’s Degree or equivalent business experience
· 2 or more years of dashboard design or development experience
- Demonstrated experience in problem solving and project management
· Experience initiating and driving projects to completion with minimal guidance
SKILL ReQUIREMENTS/PREFERENCES:
- Data visualization skills including dashboard development experience using Business Intelligence reporting tools
- Microsoft skills including SQL, Excel, and PowerPoint
- Understanding of data and reporting concepts
- Organizational skills, attention to detail and commitment to creating high quality deliverables
- Communication and interpersonal skills in a multicultural environment with the ability to interface with other team members
- Analytical skills and business knowledge with the ability translate data into insights
- Requirements, documentation and wireframing abilities
- Ability to solve problems
- Ability to build relationships virtually within a team
- Creative problem solver who takes ownership of their responsiblities
- Ability to prioritize and proactively identify value-add activities
preferred skills & KNOWLEDGE:
- Working knowledge of marketing, sales, professional services, and customer success business processes
- Ability to contribute to team culture in a distributed/remote environment