Infor

The Data Analyst uses data to drive the creation of analytic content that supports business initiatives, provides insights into the efficacy of programs and processes, ensures alignment to goals/KPIs, tracks progression towards those goals, and leverages that completed analytic content to identify areas of success and concern for the customers we serve. This is done by developing industry-specific knowledge and forming productive partnerships that position the Data Analyst as a valued partner that is committed to our customer’s success and functions as an extension of the customer’s team.

JOB RESPONSIBILITIES:

• Deliver high-quality, well-documented, actionable analytic content suitable for business use
• Partner proactively with team members to understand requirements, document wireframes and release high quality data products
• Ask to learn about project outcomes and KPIs to understand what success looks like
• Build relationships and deliver value within the team
• Participate in the design, development, testing and release efforts for new dashboards and enhancements to existing dashboards
• Write UAT plans
• Understand data quality & compliance process considerations
• Ensure adherence to defined standard process and formats for data and visualization
• Leverage company-standard tools (including Jira) to provide visibility to progression of projects
• Understand existing reports and ad-hoc queries and respond to users requests

EDUCATION & EXPERIENCE:

·       Bachelor’s Degree or equivalent business experience

·       2 or more years of dashboard design or development experience

• Demonstrated experience in problem solving and project management

·       Experience initiating and driving projects to completion with minimal guidance

SKILL ReQUIREMENTS/PREFERENCES: 

• Data visualization skills including dashboard development experience using Business Intelligence reporting tools
• Microsoft skills including SQL, Excel, and PowerPoint
• Understanding of data and reporting concepts
• Organizational skills, attention to detail and commitment to creating high quality deliverables
• Communication and interpersonal skills in a multicultural environment with the ability to interface with other team members
• Analytical skills and business knowledge with the ability translate data into insights
• Requirements, documentation and wireframing abilities
• Ability to solve problems
• Ability to build relationships virtually within a team
• Creative problem solver who takes ownership of their responsiblities
• Ability to prioritize and proactively identify value-add activities

preferred skills & KNOWLEDGE: 

• Working knowledge of marketing, sales, professional services, and customer success business processes
• Ability to contribute to team culture in a distributed/remote environment