General information

Remote Location
Job ID

Description & Requirements

Duties and Responsibilities

• Assist the realization of business benefits for clients

• Participate in full life cycle client facing implementation projects as part of an Infor Project team.

• Work closely with client stakeholders to assess the fit between the Infor’s prescriptive SCP functionality and business processes and the customer’s requirements / objectives.

• Lead the information gathering and design process for a client implementation; including the development of functional design documents, to create leading edge solutions that meet the customer’s objectives

• Use consulting skills, business knowledge and package solution expertise to configure the required functionality and business process in a client business environment

• Provide training to client’s key and end users in software functionality and business process

• Support the customer in the development and execute of test plans

• Provide thought leadership and become a trusted advisor to our clients and establish and maintain relations with all project stakeholders, including C-level management and directors

• Lead working sessions to understand client business requirements

• Provide regular internal reports on the status of projects

Software experience required

Detailed knowledge of the Infor SCP business solution or any other Advanced Planning Solutions across the following areas

• Demand Planning

• Supply Planning

• Production Scheduling

• Integrated Business Planning

Knowledge, Skills and Experience

• Formal customer facing consulting experience as part of a software implementation team or internal software support team

• Reliability and deadline-driven approach

• Strong organizational skills & time management skills

• Strong oral and written communication that effectively articulates complex ideas.

• Ability to work independently and as a part of a team but also self-motivated

• Team player with the ability to build strong peer and interpersonal relationships.

• Excellent problem solving and analytic skills.

• Willingness to travel on short notice.

• 8+ year experience working in the Process industry, with a preference of Food & Beverage or Distribution

• Good understanding of cloud services, software platforms and technical architecture

Infor Values:

Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies—such as value creation, integrity, responsibility, free speech, and toleration—we encourage one another to take initiative and to challenge the status quo.


We have a relentless commitment to a culture based on a business philosophy called Principle Based Management™ (PBM™). Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.